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eMember – Best hosting options?

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Best hosting options?

Tagged: best host, Shared Hosting

  • This topic has 5 replies, 3 voices, and was last updated 6 years, 7 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 2, 2018 at 3:54 pm #15127
    Heather_G
    Member

    Hi,

    Users are getting the error “You do not have permission to view this content.” Which I’ve seen from other threads is a caching issue. I’m not using a caching plugin. The first couple of times it happened, I asked the hosting to flush the cache and that worked fine. However now that the site is live, the caching issue is happening every few days. Which is obviously too much. I don’t want users encountering errors every few days.

    My hosting company is Bluehost and I’m on a shared server. The only option they have given me so far, is pay for a more expensive hosting option that gives my a button that allows me to flush the cache myself every couple of days… but that seems nuts to me. I don’t think the cache should need to be flushed manually every two days.

    Is this a normal problem on a shared server? The site doesn’t get a lot of traffic so it doesn’t seem worthwhile to pay too much for hosting.

    Is there a company or a hosting plan that works better with WP eMember? I had a look for server requirements for the plugin but I didn’t see anything. Sorry if I missed it.

    October 2, 2018 at 5:40 pm #78607
    wzp
    Moderator

    Recommended Reading:

    https://www.tipsandtricks-hq.com/find-out-which-web-hosting-company-offers-the-cheapest-and-reliable-web-hosting-solution-387

    October 2, 2018 at 9:58 pm #78608
    Heather_G
    Member

    Interesting. So you recommend Bluehost under the heading, ‘Short List of Cheap and Good Web Hosting Companies’. However another section of the article states that you didn’t have a good experience with them but no details are listed. So I’m feeling a little confused…

    Your article seems to say that shared hosting should be fine with your plugin… so any ideas why I’m having this issue then?

    Thanks

    October 3, 2018 at 12:33 am #78609
    admin
    Keymaster

    Understanding why caching is an issue for membership type site is important. So I will try to shed some light on that.

    We have like 50+ WordPress plugins (and many addons). The hosting recommendation article is more of a general guideline. I have personally used those hosting and I found them to be mostly okay. We are talking about “cheap”, so there is no way it will cater for every single scenario for every single of our different plugins.

    As a rule of thumb, applying caching blindly to a membership site is not a good idea. You need to be able to dynamically show content based on the member’s membership level. If the server is ALWAYS serving cached page to ALL visitors, that’s not going to work for a membership type site.

    It is better to use a caching plugin where we have an integration. We support the following two top WordPress caching plugins:

    Using the plugins with W3 Total Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

    Using the plugins with WP Super Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin

    I know that A2Hosting or InmotionHosting doesn’t apply forced caching to all.

    October 3, 2018 at 6:49 pm #78610
    Heather_G
    Member

    Oh right, so that article wasn’t really meant to be helpful in this case since I was clearly asking about wp-emembers.

    Thanks for those specific hosting suggestions.

    I did find threads about those two caching plugins, but they do need to be implemented if I move to a server that doesn’t apply forced caching? I tried to fix the error previously by adding WP Super Cache, but it didn’t help, I assume because the server was applying forced caching.

    October 4, 2018 at 3:02 am #78611
    admin
    Keymaster

    Yes, if you find a hosting that isn’t doing forced caching then you can use the caching plugins and the integration I referenced above.

    You can ask your hosting provider (who is doing forced caching for your hosting plan) if they have an option whereby they can add an exception to the caching if a cookie is present.

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