Membership Edit Profile keeps asking to login

[ozfader]

I have a problem which is driving me and my members crazy.

When we try to Edit Profile, we are asked to login (despite already being logged in). When we log in, we are directed to the Members Area page (which is correct). There we click on the Edit Profile link that takes us to the Edit Profile page, which displays the message, “Please login to edit your profile.” And so it keeps looping.

Can you please tell me what’s happening? I have an increasing number of frustrated members!

Thanks…

[admin]

Are you using any caching plugin on your site? or is your server using any caching on the server side? What version of the membership plugin are you using?

[ozfader]

My host is using a caching control plugin which I can disable if needed, although because the site is content-heavy, the loading times are impacted if I do disable.

The eMember version is 8.8.6. I haven’t yet updated WP to version 4.0 because I wanted to be sure that existing plugins were compatible first.

I have (as I write) discovered another problem now. I’m using BBPress for a forum. Despite being login in to eMember (not WP) I’m unable to view attachments or reply to topics – even those that I started!

I think I have some issue relating to WP users and eMember users. but to be honest, I’m getting a bit confused.

[admin]

Caching can show this kind of weird behavior because it is showing a cached version of the page (not the dynamically generated one). Membership plugin needs to show content based on the user’s access level. If you just show a cached version of the page to everyone then its not going to work.

We have compatibility with the following two popular caching plugins:

Using the plugins with W3 Total Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin

Using the plugins with WP Super Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin

[mytricksandtips]

My edit profile page keeps saying to log in (already logged in).

I cleared all caches and switched to w3-total-cache plugin and configured it as specified.

The shortcode still does not display.

Instead still getting message to log in when already logged in.

[http://grab-it-online.com/1on1coaching/profile/]

[admin]

At the moment it looks like you have a typo in the edit profile shortcode. Is that intentional? If not then that should be fixed.

Can you give you the username and password of a test member account so I can log in and do a test?

Ask your hosting provider if they are using caching on their end.

[wondervegas]

Sorry for opening an old post but I have disabled all cache plugins and cleared my cache and still can’t access edit profile page. Here is the image. It worked once then stopped working again. Even in an incognito mode browser.

Here is a link to the image to show you what I mean. Yes I’m logged in and have deactivated all plugins to no avail.

drive.google.com/file/d/1Uts0qfBluuw3VRIFUs6tMt10NImMDwXS/view?usp=sharing

[admin]

The screenshot doesn’t really help with this particular case since this will be caching or PHP session related. Have you asked your hosting provider to see if they are doing any caching on their end?

Also, you need to empty the cache (just disabling the cache plugin doesn’t stop serving existing cached pages for some cases).

Also, did you make sure that all your URL values entered in the settings of the plugin is “https” (if you are using SSL certificate). Some users log in from the non-https page then get sent to a “https” URL and that session will not transfer to the “https” version. So making sure everything is properly using the “https” version will also be helpful.

[wondervegas]

Forget about it. It was the ssl. I installed your https plugin and everything is fine.

[admin]

Thats good.

[Author]

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