Tips and Tricks HQ Support Portal › Forums › WP eMember › Membership Edit Profile keeps asking to login
- This topic has 9 replies, 4 voices, and was last updated 3 years, 1 month ago by admin.
September 15, 2014 at 11:22 am #11466ozfaderMember
I have a problem which is driving me and my members crazy.
When we try to Edit Profile, we are asked to login (despite already being logged in). When we log in, we are directed to the Members Area page (which is correct). There we click on the Edit Profile link that takes us to the Edit Profile page, which displays the message, “Please login to edit your profile.” And so it keeps looping.
Can you please tell me what’s happening? I have an increasing number of frustrated members!
Thanks…September 15, 2014 at 10:55 pm #65494
Are you using any caching plugin on your site? or is your server using any caching on the server side? What version of the membership plugin are you using?September 16, 2014 at 4:33 am #65495ozfaderMember
My host is using a caching control plugin which I can disable if needed, although because the site is content-heavy, the loading times are impacted if I do disable.
The eMember version is 8.8.6. I haven’t yet updated WP to version 4.0 because I wanted to be sure that existing plugins were compatible first.
I have (as I write) discovered another problem now. I’m using BBPress for a forum. Despite being login in to eMember (not WP) I’m unable to view attachments or reply to topics – even those that I started!
I think I have some issue relating to WP users and eMember users. but to be honest, I’m getting a bit confused.September 16, 2014 at 7:23 am #65496
Caching can show this kind of weird behavior because it is showing a cached version of the page (not the dynamically generated one). Membership plugin needs to show content based on the user’s access level. If you just show a cached version of the page to everyone then its not going to work.
We have compatibility with the following two popular caching plugins:
Using the plugins with W3 Total Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin
Using the plugins with WP Super Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-pluginJanuary 3, 2017 at 12:02 am #65497mytricksandtipsMember
My edit profile page keeps saying to log in (already logged in).
I cleared all caches and switched to w3-total-cache plugin and configured it as specified.
The shortcode still does not display.
Instead still getting message to log in when already logged in.
[http://grab-it-online.com/1on1coaching/profile/]January 3, 2017 at 3:11 am #65498
At the moment it looks like you have a typo in the edit profile shortcode. Is that intentional? If not then that should be fixed.
Can you give you the username and password of a test member account so I can log in and do a test?
Ask your hosting provider if they are using caching on their end.January 30, 2020 at 2:22 am #65499wondervegasParticipant
Sorry for opening an old post but I have disabled all cache plugins and cleared my cache and still can’t access edit profile page. Here is the image. It worked once then stopped working again. Even in an incognito mode browser.
Here is a link to the image to show you what I mean. Yes I’m logged in and have deactivated all plugins to no avail.
drive.google.com/file/d/1Uts0qfBluuw3VRIFUs6tMt10NImMDwXS/view?usp=sharingJanuary 30, 2020 at 11:50 pm #65500
The screenshot doesn’t really help with this particular case since this will be caching or PHP session related. Have you asked your hosting provider to see if they are doing any caching on their end?
Also, you need to empty the cache (just disabling the cache plugin doesn’t stop serving existing cached pages for some cases).
Also, did you make sure that all your URL values entered in the settings of the plugin is “https” (if you are using SSL certificate). Some users log in from the non-https page then get sent to a “https” URL and that session will not transfer to the “https” version. So making sure everything is properly using the “https” version will also be helpful.January 31, 2020 at 1:19 am #65501wondervegasParticipant
Forget about it. It was the ssl. I installed your https plugin and everything is fine.February 1, 2020 at 12:04 am #65502
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