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Edit Member Subscription Start not working

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Edit Member Subscription Start not working

Tagged: Start, subscription, working

  • This topic has 1 reply, 2 voices, and was last updated 12 years, 6 months ago by nur.
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  • January 4, 2013 at 7:20 pm #8265
    data-imagery
    Member

    I am on WP eMember v7.7.4 and on WP 3.5. I went to go and try and change a subscription start date on a contact record, and I can delete it, but can’t type new content. In addition I don’t see a calendar. I’ve been troubleshooting it. Installed my site locally, removed all other plugins, there are no changes in the uploads folder. Tried reinstalling the plugin. All to no avail. Have a client waiting for a response on this, so any help would be greatly appreciated.

    January 5, 2013 at 12:18 am #52797
    nur
    Member

    First thing to try is to load a fresh copy of the plugin

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    With that said, it looks like there is a javascript conflict in your site. this may happen when some plugins use javascript that do not follow wordpress suggested procedure. you can check this using firebug in firefox. turn on the firebug console and check if there is any message marked red. This post will explain more on this:

    https://support.tipsandtricks-hq.com/forums/topic/wrong-way-of-adding-jquery-library-to-wordpress-source-of-javascript-conflicts

    You could do the following test to find the source:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

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