Clicks showing but not Sales

[Chan]

I made a test purchase and even got an email saying that “you just earned a commission, please log on to the affiliate account to view the details”.

I logged on as both the affiliate and the admin to see if sales would show, but they didn’t.

Any insight as to what I could be doing wrong?

Thanks

[amin007]

Most likely you upgraded the plugins without following the upgrade instructions so the database tables are out of sync.

Are you using WP eStore and WP Affiliate plugins together? If you are then please follow the instructions here and then do a test:

https://support.tipsandtricks-hq.com/forums/topic/how-to-upgrade-the-plugins-properly

[Chan]

Yes I am using WP eStore and WP Affiliate plugin as well as eMember.

I’ll do those steps and will be back in case it doesn’t work.

Thanks

[Chan]

This totally works. Thanks !!!

[heather]

I made a test purchase (actually 2 of them) and got not email saying I had commission. I see that I have 2 clicks, but not any sales. Can you help?

thank you

Heather

[amin007]

Please read this post and provide necessary information to us:

https://support.tipsandtricks-hq.com/forums/topic/clicks-are-tracked-but-not-the-sales

[Author]

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