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Clicks showing but not Sales

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Clicks showing but not Sales

Tagged: sales not showing

  • This topic has 5 replies, 3 voices, and was last updated 13 years, 9 months ago by amin007.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 1, 2011 at 1:21 am #3699
    Chan
    Member

    I made a test purchase and even got an email saying that “you just earned a commission, please log on to the affiliate account to view the details”.

    I logged on as both the affiliate and the admin to see if sales would show, but they didn’t.

    Any insight as to what I could be doing wrong?

    Thanks

    July 1, 2011 at 3:55 am #33851
    amin007
    Participant

    Most likely you upgraded the plugins without following the upgrade instructions so the database tables are out of sync.

    Are you using WP eStore and WP Affiliate plugins together? If you are then please follow the instructions here and then do a test:

    https://support.tipsandtricks-hq.com/forums/topic/how-to-upgrade-the-plugins-properly

    July 2, 2011 at 9:04 pm #33852
    Chan
    Member

    Yes I am using WP eStore and WP Affiliate plugin as well as eMember.

    I’ll do those steps and will be back in case it doesn’t work.

    Thanks

    July 2, 2011 at 11:38 pm #33853
    Chan
    Member

    This totally works. Thanks !!!

    July 29, 2011 at 2:22 pm #33854
    heather
    Member

    I made a test purchase (actually 2 of them) and got not email saying I had commission. I see that I have 2 clicks, but not any sales. Can you help?

    thank you

    Heather

    July 30, 2011 at 12:14 am #33855
    amin007
    Participant

    Please read this post and provide necessary information to us:

    https://support.tipsandtricks-hq.com/forums/topic/clicks-are-tracked-but-not-the-sales

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