Clickbank Integration/IPN error… Debug Help Request

[miles]

When a new member signs up through clickbank, they are not being correctly added to the correct membership program. Also, when customers pay their re-bill, their membership is not updating via the plugin… I have to log in and manually activate each member each month.

I have double checked that the membership id value is indeed in the button code. It is.

I went in to Clickbank to double check the secret key and the ipn… The secret key matches the plugin setting and the IPN matches, too. Then, I clicked test the IPN from within Clickbank… Seemed to work fine from clickbank’s point of view, but I did find an error in the debug log.

[03/04/2013 10:31 PM] – SUCCESS :Clickbank IPN received! Processing IPN …

[03/04/2013 10:31 PM] – SUCCESS :

Array

(

[cprodtitle] => A passed in title

[ctranspaymentmethod] => VISA

[cfuturepayments] =>

[ccustzip] =>

[ccustshippingzip] =>

[ccustemail] => testuser@somesite.com

[crebillfrequency] =>

[crebillstatus] =>

[ctransaffiliate] =>

[cupsellreceipt] =>

[corderamount] => 100

[ccustcounty] =>

[ccurrency] => USD

[ccustfirstname] => TEST

[crebillamnt] =>

[ctransaction] => TEST

[ccuststate] =>

[corderlanguage] =>

[caccountamount] => 100

[ctid] =>

[ccustshippingcountry] =>

[cnextpaymentdate] =>

[cverify] => 06D7C646

[cprocessedpayments] =>

[cnoticeversion] => 4.0

[cprodtype] => STANDARD

[ccustcc] =>

[ccustshippingstate] =>

[ctransreceipt] => ********

[ccustfullname] => Test User

[cbf] =>

[cbfid] =>

[cshippingamount] => 0

[ctransvendor] => twoty

[cvendthru] =>

[ctransrole] => VENDOR

[ctaxamount] => 0

[cbfpath] =>

[ccustaddr2] =>

[ccustaddr1] =>

[ccustcity] =>

[ccustlastname] => USER

[ctranstime] => 1362436285

[cproditem] => 1

)

[03/04/2013 10:31 PM] – SUCCESS :Validating IPN authenticity. Secret Key:JDHS7EHFJFUWE2UI

[03/04/2013 10:31 PM] – SUCCESS :IPN validation return value:

[03/04/2013 10:31 PM] – FAILURE :Clickbank IPN authenticity failed! This payment notification will not be processed!

This is starting to annoy our members and it is a hassle for us to keep updating every new person and rebill. Can you help me understand what I need to do in order to get this working properly?

Thank you.

[admin]

Hi, The plugin is failing to authenticate the payment notification from clickbank. That means you have a mistake in one of the following configuration:

1) The secret key is wrong

2) The API version number is wrong

3)

I am guessing you already checked the secret key so I would say you should check the API version settings in your clickbank account. See the screenshot in Step 3 here:

http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-and-clickbank-integration-470

Did you choose “4.0” as the version number?

You didn’t mention what version of eMember you are using.

Another post on the clickbank integration issue:

https://support.tipsandtricks-hq.com/forums/topic/clickbank-ipn-authenticity-failed-using-emember

[miles]

Thanks for sharing the other post… And your ideas. Secret key was correct, V4.0 was selected, so I went through and deleted/reinstalled a fresh copy of the plugin as per this post:

Re-install or Load a Fresh Copy of the Plugin(s)

Then retested the IPN through clickbank… Debug file is filled with nothing but successes!

Sorry I didn’t think of re-upping a new version, first… But, I thank you for your continued support. Your plugins are great and this problem is solved.

[Author]

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