March 4, 2013 at 10:42 pm #8680milesMember
When a new member signs up through clickbank, they are not being correctly added to the correct membership program. Also, when customers pay their re-bill, their membership is not updating via the plugin… I have to log in and manually activate each member each month.
I have double checked that the membership id value is indeed in the button code. It is.
I went in to Clickbank to double check the secret key and the ipn… The secret key matches the plugin setting and the IPN matches, too. Then, I clicked test the IPN from within Clickbank… Seemed to work fine from clickbank’s point of view, but I did find an error in the debug log.
[03/04/2013 10:31 PM] – SUCCESS :Clickbank IPN received! Processing IPN …
[03/04/2013 10:31 PM] – SUCCESS :
[cprodtitle] => A passed in title
[ctranspaymentmethod] => VISA
[ccustemail] => firstname.lastname@example.org
[corderamount] => 100
[ccurrency] => USD
[ccustfirstname] => TEST
[ctransaction] => TEST
[caccountamount] => 100
[cverify] => 06D7C646
[cnoticeversion] => 4.0
[cprodtype] => STANDARD
[ctransreceipt] => ********
[ccustfullname] => Test User
[cshippingamount] => 0
[ctransvendor] => twoty
[ctransrole] => VENDOR
[ctaxamount] => 0
[ccustlastname] => USER
[ctranstime] => 1362436285
[cproditem] => 1
[03/04/2013 10:31 PM] – SUCCESS :Validating IPN authenticity. Secret Key:JDHS7EHFJFUWE2UI
[03/04/2013 10:31 PM] – SUCCESS :IPN validation return value:
[03/04/2013 10:31 PM] – FAILURE :Clickbank IPN authenticity failed! This payment notification will not be processed!
This is starting to annoy our members and it is a hassle for us to keep updating every new person and rebill. Can you help me understand what I need to do in order to get this working properly?
Thank you.March 5, 2013 at 12:48 am #54201adminKeymaster
Hi, The plugin is failing to authenticate the payment notification from clickbank. That means you have a mistake in one of the following configuration:
1) The secret key is wrong
2) The API version number is wrong
I am guessing you already checked the secret key so I would say you should check the API version settings in your clickbank account. See the screenshot in Step 3 here:
Did you choose “4.0” as the version number?
You didn’t mention what version of eMember you are using.
Another post on the clickbank integration issue:March 5, 2013 at 8:49 pm #54202milesMember
Thanks for sharing the other post… And your ideas. Secret key was correct, V4.0 was selected, so I went through and deleted/reinstalled a fresh copy of the plugin as per this post:
Then retested the IPN through clickbank… Debug file is filled with nothing but successes!
Sorry I didn’t think of re-upping a new version, first… But, I thank you for your continued support. Your plugins are great and this problem is solved.
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