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CDN problems with W3 Total Cache Plugin

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › CDN problems with W3 Total Cache Plugin

Tagged: cache, Problems with CDN feature, total cache plugin, W3 Total Cache plugin

  • This topic has 2 replies, 2 voices, and was last updated 12 years ago by admin.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • May 7, 2013 at 3:23 pm #9048
    jgavin
    Member

    Im having some problems with eStore plugin while using the CDN feature of the W3 Total Cache Plugin. I have followed the steps here, but im still having issues after I made the reccomended changes.

    Using the Plugins with W3 Total Cache Plugin

    The problem is the shopping cart images are not appearing and the (color) variations to my products are not appearing when you add an item to the cart. However when I turn the CDN feature off in W3 Total Cache Plugin the issue is resolved. I have tried clearing the cache multiple times and reupload all the associated images to the S3 bucket but with no luck.

    You can view the product on my site to see the problem:

    [http://boraboraphotos.com/bora-bora-vinyl-decals/]

    May 7, 2013 at 5:30 pm #55474
    jgavin
    Member

    Follow Up – I think I have it narrowed down to…

    On the CDN setting page of W3 Total Cache plugin, under “General” tab, if I disable ‘Host custom files’ I can get the eStore plugin operating correctly.

    Under the “Advanced” tab, if you scroll down to ‘custom file list’ I had the following items listed:

    wp-content/plugins/*.js

    wp-content/plugins/*.gif

    wp-content/plugins/*.jpg

    wp-content/plugins/*.png

    For some reason the W3 cache plugin was not grabbing the eStore images.

    May 8, 2013 at 1:08 am #55475
    admin
    Keymaster

    The images usually doesn’t have issues with caching as they are static resources. Once they are cached they don’t need to be changed anymore.

    Can you please verify that the images do exist in the wp estore plugin files? I want to make sure we don’t have a case of 404 issue with the images. I would recommend you to do this just in case some image files got deleted:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Please post a link to your product page so I can check a few things.

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