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Automatic Coupons…Not working properly

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Automatic Coupons…Not working properly

  • This topic has 10 replies, 6 voices, and was last updated 12 years, 2 months ago by admin.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • November 15, 2010 at 1:16 pm #2233
    chrisegg
    Member

    I have 2 products in my store, and I have created a coupon code that is good for only one of those products (item ID 1). The code is set to automatically apply once someone enters a quantity greater than 2 for Item 1.

    However, when the cart has both products in it (item 1 and item 3), and you add an additional quantity to either item, the coupon code is applied. Which is not correct. The coupon code should only apply when the quantity of item 1 is greater then 2 not when the overall cart quantity is greater than 2….

    Or am I not understanding the system correctly?

    Thanks

    November 16, 2010 at 1:22 am #26523
    amin007
    Participant

    There are two quantity related conditions that you can use:

    – Individual Item Quantity

    – Total Quantity

    Are you using the “Individual Item Quantity” one?

    The “Free Shipping for Quantity Over” auto-discount option is for total quantity not individual item quantity.

    August 11, 2012 at 2:18 pm #26524
    mshanhun
    Participant

    I am having an issue with the coupon not working for automatically

    Discount applied successfully! Total Discount: $0.00

    It should deduct $20

    August 11, 2012 at 2:20 pm #26525
    mshanhun
    Participant

    If I change it to a % it works. Not sure why the $ off isn’t working

    August 12, 2012 at 12:44 am #26526
    Ivy
    Member

    What version of the plugin are you using?

    Please get the latest build of the plugin and upload it to your site.

    Re-install or Load a Fresh Copy of the Plugin(s)

    Let me know if this does not fix the issue you are having.

    August 23, 2012 at 11:18 pm #26527
    mshanhun
    Participant

    Hi Ivy

    Is there a way I can get an email when a new version is posted?

    Or some way for automatic updates to come through.

    Thanks

    Melissa

    August 23, 2012 at 11:29 pm #26528
    Peter
    Member

    Hi Melissa,

    See wzp’s and my responses in this post regarding automatic updates:

    https://support.tipsandtricks-hq.com/forums/topic/notification-of-plugin-updates

    August 28, 2012 at 7:42 am #26529
    mshanhun
    Participant

    Ok I’ve updated the plugins – it’s still not working

    August 28, 2012 at 8:03 am #26530
    mshanhun
    Participant

    Ok it’s now working! YAY!

    February 27, 2013 at 11:33 am #26531
    mshanhun
    Participant

    Ok now the % off coupon isn’t working! Argh! Do I need to update again?

    February 27, 2013 at 11:03 pm #26532
    admin
    Keymaster

    If you are having an issue then the first thing to do is to load a fresh copy of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Also, give us more details on the issue so we have an idea of where you stand. See the following post:

    https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue

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