Affiliates get message but cannot log in

[go06]

Hi,

On my site affiliates can register without any problem. They then get the email confirmation. However when they try to log in, the plugin says “user does not exist”. I also don’t find any new affiliates in the admin of the plugin.

Any help would be appreciated.

Thanks,

Gordon.

[amin007]

Seems like the database tables didn’t get created or is out of sync. Did you recently upgrade the plugin and forgot to do a “Deactivation” and “Reactivation”?

Can you please post a link to your affiliate registration page?

[go06]

I just deactivated and activated again: And I get a fatal error that the app can not be activated (with no explanation). The app appears as activated in my list of plugins though and I can go into the admin.

http://www.libellulobar.com/wp-content/plugins/wp-affiliate-platform/affiliates/login.php

[amin007]

Yep, that would be the cause for the affiliates to not get created since the database columns are out of sync. I will need to take a look at your system for this. I have sent you an email.

[buhlig]

Having the same problem…. Just puchased eMember and Affiliaates!!! Both of the have not created theier tables (checked with PHPMyAdmin) using wordpress 2.9.2 english….

[amin007]

We will handle this on your post here as it’s the same issue:

https://support.tipsandtricks-hq.com/forums/topic/fatal-error-in-ememerb-and-affiliate-while-activating

[go06]

Hi, I received your mail and did as requested. Any feedback? Did you do or achieve anything?

[amin007]

I am looking into it now.

[amin007]

It’s fixed now. There was an issue with database table creation on your server.. I have added a fix for this so it’s all good now. Please take a look and let me know how you go.

[shawnx]

I am having the exact same problem with new affiliates not being created. Everything looks fine until the affiliate tries to log in. “Invalid Login. Please try again with correct user name and password.”

I check in the admin panel and no affiliates have been created.

I deactivated/reactivated the plugin and do not get the fatal error the OP reported.

[Ivy]

Hi, We will need to take a look at your site so we can trouble shoot this issue some more. I have sent you an email requesting site access. If you do not receive this email please let me know.

Cheers,

Ivy

[shawnx]

I didn’t receive an email.

[Ivy]

Hi, I resent the email to the email address you have listed in your forum profile. Please let me know if you do not receive this.

Cheers,

Ivy

[shawnx]

Still didn’t get it, it’s not showing in my junk folder either.

I just changed the email address in my profile. Try sending it there instead.

[Ivy]

Hi, I sent it to the new email address in your profile. Please let me know if you got this email if not I will post the link here.

Cheers,

Ivy

[Author]

Posts