Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Affiliates get message but cannot log in

by

Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › Affiliates get message but cannot log in

Tagged: affiliates, eMember, wp affiliate platform

  • This topic has 20 replies, 6 voices, and was last updated 13 years, 11 months ago by milehigh.
Viewing 15 posts - 1 through 15 (of 21 total)
1 2 →
  • Author
    Posts
  • May 19, 2010 at 9:15 pm #1232
    go06
    Member

    Hi,

    On my site affiliates can register without any problem. They then get the email confirmation. However when they try to log in, the plugin says “user does not exist”. I also don’t find any new affiliates in the admin of the plugin.

    Any help would be appreciated.

    Thanks,

    Gordon.

    May 20, 2010 at 2:11 am #20779
    amin007
    Participant

    Seems like the database tables didn’t get created or is out of sync. Did you recently upgrade the plugin and forgot to do a “Deactivation” and “Reactivation”?

    Can you please post a link to your affiliate registration page?

    May 20, 2010 at 8:34 pm #20780
    go06
    Member

    I just deactivated and activated again: And I get a fatal error that the app can not be activated (with no explanation). The app appears as activated in my list of plugins though and I can go into the admin.

    http://www.libellulobar.com/wp-content/plugins/wp-affiliate-platform/affiliates/login.php

    May 20, 2010 at 11:53 pm #20781
    amin007
    Participant

    Yep, that would be the cause for the affiliates to not get created since the database columns are out of sync. I will need to take a look at your system for this. I have sent you an email.

    May 21, 2010 at 6:58 am #20782
    buhlig
    Member

    Having the same problem…. Just puchased eMember and Affiliaates!!! Both of the have not created theier tables (checked with PHPMyAdmin) using wordpress 2.9.2 english….

    May 21, 2010 at 9:13 am #20783
    amin007
    Participant

    We will handle this on your post here as it’s the same issue:

    https://support.tipsandtricks-hq.com/forums/topic/fatal-error-in-ememerb-and-affiliate-while-activating

    May 22, 2010 at 12:44 pm #20784
    go06
    Member

    Hi, I received your mail and did as requested. Any feedback? Did you do or achieve anything?

    May 23, 2010 at 1:00 am #20785
    amin007
    Participant

    I am looking into it now.

    May 23, 2010 at 1:30 am #20786
    amin007
    Participant

    It’s fixed now. There was an issue with database table creation on your server.. I have added a fix for this so it’s all good now. Please take a look and let me know how you go.

    May 25, 2010 at 3:15 pm #20787
    shawnx
    Member

    I am having the exact same problem with new affiliates not being created. Everything looks fine until the affiliate tries to log in. “Invalid Login. Please try again with correct user name and password.”

    I check in the admin panel and no affiliates have been created.

    I deactivated/reactivated the plugin and do not get the fatal error the OP reported.

    May 26, 2010 at 12:42 am #20788
    Ivy
    Member

    Hi, We will need to take a look at your site so we can trouble shoot this issue some more. I have sent you an email requesting site access. If you do not receive this email please let me know.

    Cheers,

    Ivy

    May 26, 2010 at 8:07 pm #20789
    shawnx
    Member

    I didn’t receive an email.

    May 27, 2010 at 1:05 am #20790
    Ivy
    Member

    Hi, I resent the email to the email address you have listed in your forum profile. Please let me know if you do not receive this.

    Cheers,

    Ivy

    May 27, 2010 at 10:54 am #20791
    shawnx
    Member

    Still didn’t get it, it’s not showing in my junk folder either.

    I just changed the email address in my profile. Try sending it there instead.

    May 27, 2010 at 11:16 am #20792
    Ivy
    Member

    Hi, I sent it to the new email address in your profile. Please let me know if you got this email if not I will post the link here.

    Cheers,

    Ivy

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 21 total)
1 2 →
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ