[vidar]

One more thing, just as a curiosity.

With the membership described above still running (i did not cancel the previous subscription from paypal) i bougth the membership product again using the same paypal account (and thereby the same email). This time i got an email from my website thanking me for upgrading my membership.

And now the member login widget shows May 8 as expiration date.

Vidar

[vidar]

Hi, Thanks for the clarification! I got it sorted out.

Vidar

[vidar]

Great!
Great plugins! Great customer support!

Thanks!
🙂

[vidar]

Hi!

Thanks for responding so quickly!

So if i choose option b), a new period is started whenever a new payment is recieved as long as it is done before the membership expires?

And if the payment is recieved after the membership runs out it remains expired?

An example:

I set up a membership with a duration of 10 days. I then create a subscription button charging every 5 days.

A member signs up May 1. Expiration date will be set to May 11.

A new payment is recieved May 6.. Will the new expiration date be May 16.?

And if the member cancels the subscription from paypal May 10., it will still expire May 16.?

Is this correct?

[vidar]

Hi there!

I am new to this plugin, so forgive me if my question is answered some other place.

How can I make this happen:

1- customer pays for monthly subscription

2- after a while, and halfway into a prepaid month, the customer cancels the subscription at paypal.

3- the customer has access to the site until the end of the month he has paid for.

When i test this, the subscription is canceled the very moment i cancel the paypal subscription. And i do not have access to the site for the rest of the period I have paid for.

When i set the membership duration to 31 days, the membership get the status ‘Expired’ after 31 days, but paypal charges for a new period.

Am I doing something wrong?

[vidar]

Hi Ivy!

I am not using a caching plugin.

I can email you the debug file, but i cant find your email address…? What email address do i use?

When you say test product, is that a webpage with a add to cart button? I can create one for you if that is what you mean…

And the version of the plugin is 3.4.1

Thanks!

Vidar

[vidar]

Hi! I am too experiencing this…

The emails show up, but cart is not empty on return.

I just turned off the auto return in my paypal profile, but it did not change anything…

Are there any other things i should look into?

(I also ran a transaction with debug enabled. Seems like evertything got “Success!”)

Vidar

[Author]

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