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I tested your code from option 3 in my htaccess file as you suggested above. I have the setting of my test mp3 set to UNdownloadable, in Digital Content Details. I found that if the mp3 is set to downloadable, it doesn’t work on mobile ios devices. Since this being to undownloadable works for mobile ios, I was trying to use the above code to force a download on PC, but it has no effect. The mp3 still immediately plays in the browser? Is the code correct?
You are correct. On iphone 6 plus, mp3 opens right away and starts streaming. Thanks. For my follow up question, I’ll start a new thread, since I have strayed from the original thread topic. Thanks again wzp and admin
Ipad 2 running ios 7.1.2
I could test on iphone 6 plus running ios 8.1.2 to see if the behavior is different on newer hardware
Thanks for that, turns out that the process does also work on mobile iOS (chrome), but takes such a long time to start playing that I thought it was broken. When it did start steaming eventually, it played 1/3 of a 13 min mp3 before it cycled back to the start. Not good!
So you say it is a well known issue, but yet I’ve listened to many downloads on my ipad before that start immediately and continue to their end? Do you have any successful clients that you can point to and what they did to make it work, even if there was some customization employed?
thanks for your patience wzp, I really appreciate it.
I think I have found the problem to the download of the album page being an unidentifiable file the seemed to bring up a file on my local computer when I tried to open it. I needed to deselect under Digital Content Details of my ‘Album’ the Downloadable setting. Since I had it selected WP eStore was attempting to download my link to the album page and that was what caused all the grief. With that deselected, it works faultlessly on PC, but now the mp3 refuses to play on mobile safari or chrome. Any suggestions.
I have copied and pasted the code from Option 3 in the suggested thread above into my htaccess file twice over (once for PDF and then again for MP3, did not know if there was a way to do it all in one occurance). There is no effect on the outcome in either chrome or firefox.
Something I’ve noticed that I’m suspicious is not right is whenever the link on the thank you page is clicked, it downloads to the browser instead of opening, and then when the program to open it is selected (chrome or firefox), it does not generate my APR page url: http://www.theword4u.com/series-1-who-i-am-in-christ-david/
Instead, what shows is:
[file:///C:/Users/theWORD4u/Downloads/series-1-who-i-am-in-christ-David]
Is this correct?
Thank you for your speedy response as usual.
Instant product delivery has been properly setup previously and tested as functional. In this case, I was able to fix this issue by disabling google URL shortening in settings. Once that was done, the link is present every time on the return/thank you page.
The remaining issues is that : on mobile (ipad), everything seems to work the way it’s suppose to with APR page link working to show the page that holds my two download links. One mp3 and the other a PDF. The PDF will show up if download button is pushed, and mp3 button push will generate streaming web player that plays about 2 mins of a 13 min file before continuously repeating.
On a PC thought though, link from thank you page pops up question on how to handle (as you described above), but on APR page, neither button fuctions. Both download buttons will show a spinning wheel for a moment before reprinting the APR page.
What do you think is going wrong on PC?
sorry for the mischaracterization. Okay, so I’m attempting to follow your advice and experiencing some problems:
1. The after purchase page does not show the link to the APR page, Although the after purchase email does show the shortened encryption link to the APR page?
2. The link that does show up in the email on desktop will download a link i think that is meant to go to the APR page but is not formatted in a regular url manner so that when I double click the downloaded item the PC asks what to do with it. On my ipad, the link does open when clicked and produces the APR page.
Am I meant to have my APR page I created in wordpress in the Downloadable variation url field for the appropriate variation?
I am faced with the same challenge, wanting to deliver 2 files for each digital variation (mp3 and a PDF). Is the solution detailed in this old thread still the current recommended solution to this problem of not being able to comma separate download urls of digital variations?
This is why you all are a million times better than wp e-commerce or shopp. Awesome customer service. Thank you!
Thank you for the quick reply. The audio files are created on demand and listed as individuals’ names, so there is a constant addition of files that is available. For ease of the customers finding their name alphabetical listing would be ideal, but this is not a deal breaker. The list just won’t be pretty for now, but maybe if possible you can add that in future, since I intend to grow with your excellent product.
