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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • December 9, 2012 at 1:38 am in reply to: eStore – transactions not appearing in eStore #52016
    titanwebdesigns
    Member

    I think I figured out the problem. Is it not possible to have two eStore accounts on two separate sites linked to the same Verotel account?

    December 5, 2012 at 12:37 pm in reply to: eStore – transactions not appearing in eStore #52014
    titanwebdesigns
    Member

    1. I’m using Version 1.4.3

    2. I’m not too sure about that. I can ask a customer and find out.

    3. I have configured the Success URL option.

    [http://www.jtrfitness.com/?page_id=4]

    August 3, 2012 at 5:40 pm in reply to: Customers are having trouble downloading items with encrypted links #48021
    titanwebdesigns
    Member

    Ok great. Thanks again for your assistance.

    August 3, 2012 at 6:44 am in reply to: Customers are having trouble downloading items with encrypted links #48019
    titanwebdesigns
    Member

    I signed up for an S3 account and am setting up one of my products, a large video file, to use the system. So using Amazon S3, customers shouldn’t have anymore issues with their downloads timing out?

    August 3, 2012 at 4:05 am in reply to: Customers are having trouble downloading items with encrypted links #48018
    titanwebdesigns
    Member

    Alright, well it seems you make a pretty good argument. I will look into it then.

    August 3, 2012 at 3:26 am in reply to: Customers are having trouble downloading items with encrypted links #48016
    titanwebdesigns
    Member

    I’m absolutely determined to not use Amazon S3. Like I said, I’ve had bad experience in the past few months using quite a few different third-party hosting solutions, and I would rather just use my own server so I can have more control over the content hosted on it and its setup. Are you using Amazon S3 with your eStore setup or your GoDaddy hosting server?

    August 3, 2012 at 2:23 am in reply to: Customers are having trouble downloading items with encrypted links #48014
    titanwebdesigns
    Member

    Do you have GoDaddy web hosting or one of their virtual/dedicated servers? And are you using a linux or windows server? I’m going to just switch to a new hosting company, but I would like to know that GoDaddy won’t give me the same problems I’m currently having. So any information you can give me about choosing the right package would be appreciated.

    August 2, 2012 at 7:26 pm in reply to: Customers are having trouble downloading items with encrypted links #48012
    titanwebdesigns
    Member

    I’m not sure where the customers are, as my payment gateway doesn’t ask for address information. I’m in the USA and the servers are in Germany.

    I don’t want to use Amazon to host my files simply because I’ve had a bad experience using third-party hosts to manage my files in the past. My plan was to host everything on my own server and bypass any third party services, which is why I bought eStore in the first place. Aside from this issue, everything has been working fine.

    Could you maybe recommend a server that has PHP settings that will actually allow me to use other download methods other than Method 7?

    August 2, 2012 at 3:51 am in reply to: Customers are having trouble downloading items with encrypted links #48010
    titanwebdesigns
    Member

    Okay. Any idea why it works fine when I attempt to download them using encrypted links I generated, but when my customers attempt to using the links generated after purchase, they have trouble?

    August 2, 2012 at 12:03 am in reply to: Customers are having trouble downloading items with encrypted links #48008
    titanwebdesigns
    Member

    Here’s the code generated from a recent download attempt by a customer:

    [08/01/2012 10:59 PM] – Status : Unresolved DL file path = http://url/to/site/file.mp4

    [08/01/2012 10:59 PM] – Status : Resolved DL file path = http://url/to/site/file.mp4

    [08/01/2012 10:59 PM] – Advisory : No DL file path conversion performed on URL.

    [08/01/2012 10:59 PM] – Advisory : URL aware fropen() disabled, forcing cURL…

    [08/01/2012 10:59 PM] – Status : Dispatching DL method = 7

    [08/01/2012 11:02 PM] – SUCCESS : DL completed with no server-side errors detected.

    (http://url/to/site/file.mp4 is what I put in place here to hide the actual web address)

    It says here that it was successful, but a customer is still saying he’s having trouble downloading.

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Viewing 10 posts - 1 through 10 (of 10 total)

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