[TheOzman]

This was my initial format for the digital variation field:

Format|Version A (digital)::http://someplace.com/versionA.pdf|Version B (digital)::http://someplace.com/versionB.pdf|Version A (physical)|Version B (physical)

The parentheses create an error and the “original” file (the one in the Digital Product URL field) was sent instead.

So I ended up using dashes and deleting the parentheses/brackets altogether:

Format|Version A – digital::http://someplace.com/versionA.pdf|Version B – digital::http://someplace.com/versionB.pdf|Version A – physical|Version B – physical

And now all is well.

[TheOzman]

In case anyone else runs into this problem, it seems the issue was the inclusion of parentheses in the digital variation field.

[TheOzman]

Thanks for the advice. I’ve downloaded and installed the variation add-on, but I’m still having the same issue.

No matter which digital variation I purchase, the encrypted link always points to the “original” digital file (that listed in the “Digital Product URL” field under the “Digital Content Details” section). The email and receipt all confirm that I’ve purchased variation B, but when I download the file it is always variation A.

I have experimented with specifying urls for both digital variations (A and , and have also tried not listing the url for variation A in the variation section of the product info, since it is the same as the one found in the Digital Product URL in the Digital Content Details section. No matter how I approach it, the file listed in the Digital Content Section is the one that is sent to the customer.

Also, I will need the variations to reside in a single drop-down menu. Unfortunately, the addon lists the physical and digital variations in separate drop-downs.

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