eStore – Digital and physical product variations

[TheOzman]

After spending some time reading forum posts, I’m still unsure as to how to include a physical variation of a product as a variation. For instance, take a product with 2 variations which can be bought in digital or physical form:

Product:

Version A (digital)

Version B (digital)

Version A (physical)

Version B (physical)

If I list the item as follows the download links no longer work:

Product|Version A (digital)::http://someplace.com/versionA.pdf|Version B (digital)::http://someplace.com/versionB.pdf|Version A (physical)|Version B (physical)

I’m clearly doing something wrong, but I’m not sure what it is. If anyone can shed some light on this, I’d greatly appreciate it.

[wpCommerce]

Hi, Do you have a download URL in the “Digital Product URL” field (under “Digital Content Details” section)? The digital variation will only get triggered when there is a value in that field.

[admin]

You can use the following addon to make the variation configuration easy for you:

WP eStore Advanced Variations UI Addon

It automatically does the correct variation syntax underneath. You can disable the above addon after you are done configuring your variations.

[TheOzman]

Thanks for the advice. I’ve downloaded and installed the variation add-on, but I’m still having the same issue.

No matter which digital variation I purchase, the encrypted link always points to the “original” digital file (that listed in the “Digital Product URL” field under the “Digital Content Details” section). The email and receipt all confirm that I’ve purchased variation B, but when I download the file it is always variation A.

I have experimented with specifying urls for both digital variations (A and , and have also tried not listing the url for variation A in the variation section of the product info, since it is the same as the one found in the Digital Product URL in the Digital Content Details section. No matter how I approach it, the file listed in the Digital Content Section is the one that is sent to the customer.

Also, I will need the variations to reside in a single drop-down menu. Unfortunately, the addon lists the physical and digital variations in separate drop-downs.

[wpCommerce]

@TheOzman, The issue is that you are mixing physical variations with digital variations. If you want to use the Digital Variation field, you need to specify a download URL for each of these variations (PDF file in your case). You can’t have two digital variations and two physical variations. If the user selects one of the two physical variations, eStore won’t find any download URL for it; so it will deliver the one listed under the “Digital Content Details” section.

The digital variation ONLY works in the digital variation field. It can’t be used anywhere else.

[TheOzman]

In case anyone else runs into this problem, it seems the issue was the inclusion of parentheses in the digital variation field.

[wzp]

@TheOzman:

…it seems the issue was the inclusion of parentheses in the digital variation field.

What were the BEFORE (you corrected) and AFTER (you corrected) values? We’d like to know, in case it’s something we should be doing error checking for.

[TheOzman]

This was my initial format for the digital variation field:

Format|Version A (digital)::http://someplace.com/versionA.pdf|Version B (digital)::http://someplace.com/versionB.pdf|Version A (physical)|Version B (physical)

The parentheses create an error and the “original” file (the one in the Digital Product URL field) was sent instead.

So I ended up using dashes and deleting the parentheses/brackets altogether:

Format|Version A – digital::http://someplace.com/versionA.pdf|Version B – digital::http://someplace.com/versionB.pdf|Version A – physical|Version B – physical

And now all is well.

[Author]

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