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November 11, 2019 at 4:43 pm in reply to: 504 Error when editing or adding additional information to the product #80031

TeeAyBee
Member

Thank you. I hope the account notification arrived too. Oddly this is taking exactly 60 seconds to time out.

November 10, 2019 at 3:55 pm in reply to: 504 Error when editing or adding additional information to the product #80029

TeeAyBee
Member

Hi,

I’ve not received any email and my spam box is empty. Can you try again please?

Thank you.

October 30, 2019 at 2:51 pm in reply to: 504 Error when editing or adding additional information to the product #80027

TeeAyBee
Member

Further digging, this seems to be related to fields that have URLs such as thumbnail imagery and product links only. The rest of the check boxes and basic fields have no issue with them. When I’ve created a product with all the boxes filled in as desired, options, variations, categories etc. all is well. When I add a thumbnail or a product link, that’s when the fun starts. Ridiculously, the product thumbnail addition causes the 504 but when I examine the product online, the thumbnail is active and there. Product links, however, are not saved.

So where I’m at then is that I can create products if I follow a specific sequence and accept the error messages, but cannot include hyperlinks.

October 30, 2019 at 2:41 pm in reply to: 504 Error when editing or adding additional information to the product #80026

TeeAyBee
Member

No firewall or proxy or VPN. No other services are affected, just adding/updating products. Most bizarre. Are the PHP & MySQL versions okay? And no issues reported with WP 5.2.4?
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