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Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 20, 2014 at 2:19 pm in reply to: E-Mail notification: Unable to check the variation details #64474
    TB-Photography
    Member

    Peter,

    sorry for the tardiness of my reply.

    The customer comment works fine now. :-)

    Still there is a problem with the download link for the receipt in the customer email. It does not work. I click on it and get a redirection to the checkout page (store/checkout/?checkout_select=manualCheckout) plus “Your shopping cart is empty. Please add some items to the shopping cart.”

    I use plugin version 1.7.6

    Hope you can help.

    Best greetings,

    Torsten

    August 8, 2014 at 8:08 am in reply to: E-Mail notification: Unable to check the variation details #64472
    TB-Photography
    Member

    I’ve installed the new version 1.7.5 on a local environment too and there is also no column “customer_comment” in the “orders” table. Maybe we got the wrong update file?

    August 8, 2014 at 7:48 am in reply to: E-Mail notification: Unable to check the variation details #64471
    TB-Photography
    Member

    I’ve checked the DB and there is no column “customer_comment”. Seems the update didn’t work after uploading the new version. Yes, I did the upload procedure you mentioned.

    August 8, 2014 at 6:15 am in reply to: E-Mail notification: Unable to check the variation details #64469
    TB-Photography
    Member

    Yes, we did a test purchase with the new plugin version 1.7.5 and it doesn’t work here. Maybe we should delete the database and make a brand new installation with this plugin version?

    August 7, 2014 at 4:47 pm in reply to: E-Mail notification: Unable to check the variation details #64467
    TB-Photography
    Member

    Peter,

    I’ve checked the latest version and still have the problems with the comment field. There is no entry in both order page and admin email. The {customer_comment} tag doesn’t work.

    There is no product variation entry in the receipt for the customer – if the customer clicks the link to the receipt of the purchase.

    Greetings,

    Torsten

    August 7, 2014 at 6:43 am in reply to: E-Mail notification: Unable to check the variation details #64466
    TB-Photography
    Member

    Peter,

    Would you please send us an updated version?

    Regarding point 3:

    At this moment we plan for German, English and Russian language. As soon they’re done we’ll send you the .po files.

    Thanks,

    Torsten

    August 3, 2014 at 2:11 pm in reply to: E-Mail notification: Unable to check the variation details #64463
    TB-Photography
    Member

    Peter,

    thanks for the update. The product variation entry in the purchase email is fine yet, but I still have some problems.

    1. There is no product variation entry in the receipt for the customer – if the customer clicks the link to the receipt of the purchase.

    2. The comment field entry at the checkout form doesn’t work – no content would be forwarded to the admin or receipt for the customer.

    3. The translation of the form entries at the checkout form doesn’t work with the .mo file. Sure I can do this direct in the code but that makes no sense – we plan for three or more different languages at our website.

    4. Is it possible to create an additional field at the checkout form – e.g. a second address field used for delivery?

    Thanks,

    Torsten

    July 29, 2014 at 10:06 am in reply to: E-Mail notification: Unable to check the variation details #64461
    TB-Photography
    Member

    Yes, we’re using {product_details} shortcode. Please have also a look at the checkout form. There is a comment field which does not work in the admin email. No content would be forwarded. I’m wondering there is no shortcode for the comment field – http://photography-solutions.tipsandtricks-hq.com/wp-photo-seller-plugin-email-tags-shortcodes/

    Thanks!

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Viewing 8 posts - 1 through 8 (of 8 total)

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