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August 20, 2014 at 2:19 pm in reply to: E-Mail notification: Unable to check the variation details #64474TB-PhotographyMember
Peter,
sorry for the tardiness of my reply.
The customer comment works fine now.
Still there is a problem with the download link for the receipt in the customer email. It does not work. I click on it and get a redirection to the checkout page (store/checkout/?checkout_select=manualCheckout) plus “Your shopping cart is empty. Please add some items to the shopping cart.”
I use plugin version 1.7.6
Hope you can help.
Best greetings,
Torsten
August 8, 2014 at 8:08 am in reply to: E-Mail notification: Unable to check the variation details #64472TB-PhotographyMemberI’ve installed the new version 1.7.5 on a local environment too and there is also no column “customer_comment” in the “orders” table. Maybe we got the wrong update file?
August 8, 2014 at 7:48 am in reply to: E-Mail notification: Unable to check the variation details #64471TB-PhotographyMemberI’ve checked the DB and there is no column “customer_comment”. Seems the update didn’t work after uploading the new version. Yes, I did the upload procedure you mentioned.
August 8, 2014 at 6:15 am in reply to: E-Mail notification: Unable to check the variation details #64469TB-PhotographyMemberYes, we did a test purchase with the new plugin version 1.7.5 and it doesn’t work here. Maybe we should delete the database and make a brand new installation with this plugin version?
August 7, 2014 at 4:47 pm in reply to: E-Mail notification: Unable to check the variation details #64467TB-PhotographyMemberPeter,
I’ve checked the latest version and still have the problems with the comment field. There is no entry in both order page and admin email. The {customer_comment} tag doesn’t work.
There is no product variation entry in the receipt for the customer – if the customer clicks the link to the receipt of the purchase.
Greetings,
Torsten
August 7, 2014 at 6:43 am in reply to: E-Mail notification: Unable to check the variation details #64466TB-PhotographyMemberPeter,
Would you please send us an updated version?
Regarding point 3:
At this moment we plan for German, English and Russian language. As soon they’re done we’ll send you the .po files.
Thanks,
Torsten
August 3, 2014 at 2:11 pm in reply to: E-Mail notification: Unable to check the variation details #64463TB-PhotographyMemberPeter,
thanks for the update. The product variation entry in the purchase email is fine yet, but I still have some problems.
1. There is no product variation entry in the receipt for the customer – if the customer clicks the link to the receipt of the purchase.
2. The comment field entry at the checkout form doesn’t work – no content would be forwarded to the admin or receipt for the customer.
3. The translation of the form entries at the checkout form doesn’t work with the .mo file. Sure I can do this direct in the code but that makes no sense – we plan for three or more different languages at our website.
4. Is it possible to create an additional field at the checkout form – e.g. a second address field used for delivery?
Thanks,
Torsten
July 29, 2014 at 10:06 am in reply to: E-Mail notification: Unable to check the variation details #64461TB-PhotographyMemberYes, we’re using {product_details} shortcode. Please have also a look at the checkout form. There is a comment field which does not work in the admin email. No content would be forwarded. I’m wondering there is no shortcode for the comment field – http://photography-solutions.tipsandtricks-hq.com/wp-photo-seller-plugin-email-tags-shortcodes/
Thanks!
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