[sixtyorb]

Actually, 9 sales went through with the discount, not 11. However, on the coupon section of the e-store, it only shows that 7 codes were used.

[sixtyorb]

I downloaded and installed the latest version that you emailed last night. I ran a test just now on my site where I set up 5 discounts and made the expiration date for todays date, so it would be valid through today. 11 sales went through. It is not working correctly.

[sixtyorb]

I am using wp e store version 6.3.0. I don’t know if that’s the latest version or not. However, I have the same issue with the redemption limit not calculating correctly. If I set a limit of 2, it lets more than 2 codes be used. I see that you fixed this issue in the new build that was posted over a year ago. I believe I’ve updated in the past year, so I would think this issue would be resolved in my 6.3.0 version. Please let me know how to remedy this issue. Thanks!

[sixtyorb]

dangermoose,

I haven’t been experiencing those issues lately, but my web guru guy did something to fix something in my server that I’m not aware of the details. I’m sorry I can’t offer an exact fix for you. I see the admin linked to a page that might help you out. All the best!

[sixtyorb]

And as a side note, I know the download link emails are not getting caught in spam on the above 3 customers, as I did not receive the emails from the estore telling me that they made a purchase and displaying the email that the customers should have received.

[sixtyorb]

Here is some of the report from just this morning. Three sales, none received a download link email. The following customers did have payments go through PP immediately, with no hold on their payment for use of a debit card: lelajohnson@live.com, heatherstockett@yahoo.com and topdawg7051@aol.com, yet none received a download link email. I see one of these sales in the debug report says the payment didn’t clear through PayPal, yet from my records from PayPal, they surely did clear.

[04/23/2012 3:43 PM] – SUCCESS :Processing PayPal PDT…

[04/23/2012 3:43 PM] – FAILURE :The fund did not clear. Product will be delivered via email when the fund clears!

[04/23/2012 3:43 PM] – SUCCESS :Generating download link for single file.

[04/23/2012 3:46 PM] – SUCCESS :Generating download link for single file.

[04/23/2012 3:46 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[04/23/2012 3:46 PM] – SUCCESS :Performing global autoresponder signup if specified.

[04/23/2012 3:46 PM] – SUCCESS :Mailchimp integration is being used.

[04/23/2012 3:46 PM] – SUCCESS :Creating a new API object using the API Key specified in the settings

[04/23/2012 3:46 PM] – SUCCESS :Found a match for the list name on MailChimp. List ID :9dad518dc0

[04/23/2012 3:46 PM] – SUCCESS :List ID to subscribe to:9dad518dc0

[04/23/2012 3:46 PM] – SUCCESS :Subscribing to MailChimp without double opt-in… Name: Kasidee Karsten Email: kkarsten02@gmail.com

[04/23/2012 3:46 PM] – FAILURE :Unable to load listSubscribe()!

[04/23/2012 3:46 PM] – FAILURE : Code=214

[04/23/2012 3:46 PM] – FAILURE : Msg=kkarsten02@gmail.com is already subscribed to list Michelle Kane Photography Newsletter. Click here to update your profile.

[04/23/2012 3:46 PM] – SUCCESS :MailChimp list to signup to:Michelle Kane Photography Newsletter

[04/23/2012 3:46 PM] – SUCCESS :MailChimp global list signup operation performed. Return value is:

[04/23/2012 3:47 PM] – SUCCESS :Generating download link for single file.

[04/23/2012 3:53 PM] – SUCCESS :Generating download link for single file.

[sixtyorb]

Can I email you my estore login info so you can look at the bug report? I’m not sure how much or which part of the debug report to paste here. There are customers that I don’t even see on the bug report from just this morning that purchased. Also, one that purchased today, there was a failure notice saying that the funds did not clear through PayPal, however, the funds surely did clear immediately through PP and I received notice of the sale through email from PP. I have a mail chimp newsletter set up to automatically register the customer for the newsletter upon each free download and each purchase. Could this be messing with the download links?

[sixtyorb]

Actually, I copied and pasted one of the wrong bug reports. I understand about uncleared funds through PayPal. They use a debit card and the funds don’t clear immediately… the store waits for funds to clear, then sends out the download link. That is NOT the case for what is happening on my eStore. The sales that are not resulting in a download link from the eStore are not even showing up as sales at all through the eStore. For example, Joe Shmo makes a purchase. I receive an email receipt from PayPal saying that Joe Shmo just bought xxx product. However, the eStore doesn’t even list Joe Shmo as a customer in the customer database. He’s simply not there. This is happening haphazardly. One moment 3 transactions will go through all at once and the eStore will generate the customers in the customer database and send out links. Then another sale or two will go through and one customer will get links and the other customer will not even be registered. I have NO filters set on my PayPal account to stop or impede sales for such things as country monitor, unconfirmed addresses, etc. The only sales that do not go through immediately are the debit card payments, which 2-3 days later do clear and the eStore is taking care of those just fine. Again, some customers are just randomly not being added as customers and sales on the eStore and they are regular payments with no restrictions on PayPal. I really need this fixed immediately, as sending out manual links and giving my customers the appearance of not having a functioning store that automatically sends them their links is a real liability.

[sixtyorb]

I just called PayPal regarding transactions not redirecting back to my web store and they said it’s a known issue for the past couple of weeks and they are trying to fix it on their end.

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