[sensiz]

Hi,

Below the link with payment buttons [sensiz.nl/online-mind-body-reset/online-aanbod/]

Kind regards,

[sensiz]

Hi,

I updated the addon but I can’t connect to Stripe. When I order with iDEAL the Stripe popup appears with input fields and after filling the fields, check the conditions and continue the oopup hangs with loading icon. No errors in the Stripe Payments log and no error log on the server. So no clue what goes wrong.

If you test the first part (untill the finish of the payment) you can see it yourself.

So customers still can’t submit an order

[sensiz]

Hi, can you please give me a status update?

[sensiz]

Yes the plugins are up to date.

The Stripe error log shows:

[06/21/2020 4:07:09 PM] – Payment processing started.

[06/21/2020 4:07:09 PM] – Firing asp_ng_process_ipn_product_item_override filter.

[06/21/2020 4:07:09 PM] – FAILURE: Can’t find product with ID 0

[06/21/2020 4:07:09 PM] – Error email sent to info@****.nl, from email address used: info@****.nl

[06/21/2020 4:07:09 PM] – Redirecting to results page “https://****.nl/stripe-checkout-result/”

(I removed the domain name)

[sensiz]

Hi admin,

In my previous message I mentioned that the cron log is empty. Do I have 2 cronjob log files or did you miss my remark: cronjob debug: empty

This is what I see:

Enable Debug:

If checked, debug output will be written to log files. This is useful for troubleshooting failures.

You can check the debug log file by clicking on the link below (The log files can be viewed using any text editor):

eMember_debug.txt file

eMember_debug_cronjob.txt file

ipn_handle_debug_eMember.txt file

So, eMember_debug_cronjob.txt file is empty

Ciao, Petra

[sensiz]

Hi, yesterday the automatic membership level upgrade was done. The test user did go 1 level up, but without the email that should have been sent.

I have the following logs:

cronjob debug: empty

ipn handle debug: no recent records

eMember debug log:

[05/31/2020 5:44 PM] – SUCCESS :Authenticating login request for username: . Request came from IP Address: [removed]

[05/31/2020 5:44 PM] – FAILURE :Username value is missing. Cannot process this request.

[05/31/2020 5:45 PM] – SUCCESS :emember_membership_changed action hook handler. Retrieving user record for member ID: 9

[05/31/2020 5:45 PM] – SUCCESS :emember_membership_changed action hook handler. Member account is active. Invoking level specific autoresponder signup functionality.

[05/31/2020 5:45 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.

[05/31/2020 5:45 PM] – SUCCESS :End of membership level specific autoresponder signup.

[05/31/2020 5:45 PM] – SUCCESS :emember_membership_changed action hook handler. Updating user role if applicable

[sensiz]

Yes, the member upgrade are running fine, permissions are correct. There are 6 levels and each level is upgraded after 1 week and gives access to an extra website section.

I thought the debug log was enabled but it wasn’t. I enabled the debug and will get back here as after the next upgrade.

Thx for the update!

[Author]

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