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secondstorey

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 8, 2011 at 9:38 pm in reply to: 404 error for thankyou page return URL + encrypted download link not working #28606
    secondstorey
    Member

    Any news on this issue? I really need to get this solved today as my client has a deadline that needs to be met

    thanks,

    February 8, 2011 at 3:13 am in reply to: 404 error for thankyou page return URL + encrypted download link not working #28604
    secondstorey
    Member

    The ebook PDF was supplied by my client, and looking at it’s properties, it seems to have been created from a .docx file in MS Word,

    The ‘PDF producer’ is listed as: Mac OS X 10.5.8 Quartz PDFContext

    February 8, 2011 at 2:24 am in reply to: 404 error for thankyou page return URL + encrypted download link not working #28602
    secondstorey
    Member

    UPDATE – my hosting provider moved my account from a Zeus server to an Apache server and that seems to have solved the return URL issue.

    However, I am still receiving ‘an error occurred while trying to stamp the file’ when I attempt to manually stamp a file,

    and I still receive the ‘Download file cannot be found. Please let us know. Thank you!’ from the encrypted link…

    February 6, 2011 at 10:31 pm in reply to: 404 error for thankyou page return URL + encrypted download link not working #28600
    secondstorey
    Member

    hi,

    Just making sure you received the site access details I resent?

    February 3, 2011 at 11:26 pm in reply to: 404 error for thankyou page return URL + encrypted download link not working #28598
    secondstorey
    Member

    Just wondering if you had a chance to have a look at the PDF stamper issue?

    I’m still waiting to hear back from my hosing provider with regards to the 404 error

    thanks,

    February 2, 2011 at 9:52 pm in reply to: 404 error for thankyou page return URL + encrypted download link not working #28596
    secondstorey
    Member

    Hi, thanks for the response.

    I have followed the checklist supplied but still receive the same error, could it be a server permissions issue?

    I am happy to give you site access if you wanted to take a look.

    Have contacted my hosting provider with regards to the 404 error

    thanks,

    Ryan

    February 2, 2011 at 12:43 am in reply to: 404 error for thankyou page return URL + encrypted download link not working #28593
    secondstorey
    Member

    UPDATE – I have have been using the PDF stamper for the file, after unchecking the ‘stamp’ option in the product settings, the email download link now works.

    The link still doesn’t show in the thankyou page (with no PDT and autodirect), and I still get a 404 error as described above with PDT and autodirect ON)

    I also tried manually stamping the PDF file but received an error: “An error occurred while trying to stamp the file!”

    The PDF was supplied by my client, and was created from a .docx file using Mac OS X 10.5.8 Quartz PDFContext according to the pdf properties. All permissions are set to ‘allowed’

    February 1, 2011 at 10:48 pm in reply to: 404 error for thankyou page return URL + encrypted download link not working #28592
    secondstorey
    Member

    Sorry, my website URL is [www.workyourselfout.com]

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Viewing 8 posts - 1 through 8 (of 8 total)

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