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I recently CHANGED MY DOMAIN and began getting this message when trying to buy items in my shopping cart
“Your shopping cart is empty. Please add an item to your cart. You can load the checkout page and make sure the shopping cart is not empty.
If you are the admin of this site and you are certain that the shopping cart is not empty then the PHP Session on your server is not working correctly. Please check this article”
I’ve checked with my hosting provider and they say there is nothing wrong with my settings, they verified that everything with the PHP is set up correctly. I’ve also done the test that is recommended with putting an item in the cart, redirecting to another page, and checking to see if the item is still there. It is.
I looked further through your forums and saw where I should change my config file to:
define(‘WP_ESTORE_SAVE_SESSION_TO_COOKIE’, true);
I did that too. no luck
Debug file:
[04/18/2012 4:20 PM] – SUCCESS :eStore post payment processing script invoked
Everything else on the site works so I am reasonably sure that no other settings were affected by the name change. any help would be appreciated.
Hello again, for what ever reason, the payment showed up! … I didn’t change anything. I am cautiously optimistic that the problem resolved itself, however the other payments did not show. I will resolve them from my emails. The only thing that I can think of that may have forced it was issue myself a refund. after I did that, I made another payment and voila’ a customer! …. I’ll keep in touch
I Set up the “live account”. this is the account where all of my payments go through. After I made a transaction ( as a verified sender) via Wp-Estore, Paypal took the money from my account, sent me a transaction ID # via email and showed that the payment had cleared though my own paypal account. Several other people made payments to me and all I have to go by is the email that is being sent to me from Paypal.
I have attached both ends of my transaction to show that a payment did, in fact, clear. But wp estore is not recording it. Obviously, the funds did clear.
(personal info has been changed)
Order Description:
Shopping Cart
Item Total:
$6.00 USD
Sales Tax:
$0.00 USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
Total amount:
$6.00 USD
Fee amount:
-$0.47 USD
Net amount:
$5.53 USD
Issue a refund
You have up to 60 days to refund the payment.
Custom:
ip=xx.xx.xx.xx.
Date:
Mar 28, 2012
Time:
18:07:38 PDT
Status:
Completed
Contact Telephone:
555-555-5555
Business Contact Information
Customer Service URL: email*
Customer Service Email:
email*
Payment Type:
Instant
*************************************
My account
Funding Type:
Instant Transfer
Funding Source:
$6.00 USD – my bank (Confirmed) x-0210
Back Up Funding Source:
MasterCard Card XXXX-XXXX-XXXX-5223
PS. all of the DBs on the back end of Wp e-store are blank( except products). I dont know if this helps, but I checked
Hello again, the last debug I sent you was from my sandbox. The sandbox said the payment completed – Wp-Estore didn’t. I receive IPN information from other pages, (s2member) but When something is purchased from WpEstore I see no stats, no customers – I sent a payment to the live site – paypal says payment completed, my email verified that a payment has been made, but the log file showed nothing. all payments are being received via the same paypal account. Is there a contact number so that I can be “walked through”?. This is very frustrating – writing – waiting a day – then writing again.
This is what was in my ipm handlle debug log… (sandbox) Stats still did not show a transaction.
thanks
[03/26/2012 10:21 PM] – SUCCESS :Paypal Class Initiated by 173.0.82.126 [03/26/2012 10:21 PM] – SUCCESS :Post string : [admin deleted post data]
[03/26/2012 10:21 PM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed. [03/26/2012 10:21 PM] – SUCCESS :IPN successfully verified. [03/26/2012 10:21 PM] – SUCCESS :Creating product Information to send. [03/26/2012 10:21 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear! [03/26/2012 10:21 PM] – FAILURE :IPN product validation failed. [03/26/2012 10:21 PM] – SUCCESS :Paypal class finished.
