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When this plugin was installed the these shortcodes were already written into the default email messages. This works fine for new registration and other automated emails but does not appear to work for the reminder emails before and after membership expires.
If that is the case why is this set as the default for this type of email?
Many thanks,
Actually it’s not courses we are selling but a school Alumni site. So we have members who pay each year, others who pay for five years and some who are life members.
Using the Bulk Operation I can now see how to change the subscription start date when I import all our existing members, and this will help, but it seems that new members will either have to have a membership based on 1 year subscription from the date they joined or we will have to manually change the start date of each new member to fall inline with our annual membership dates.
The method you suggest probably over complicates things.
For future ref it would be nice if the developers would add the facility to create a fixed start date, say 1st April regardless of when people actually joined.