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I gather a new version is not in the cards. We are issuing refunds to members after they sign up for the workshop. This ticket may be closed.
Any idea whether an update will be available with this option? I believe the ideal solution is to have a special field in the product information that will allow the user to enter a member only price for each product if wanted. If there is no member only price, members will see the same price as any other visitor. I bet this will be a welcome addition for many users of this pair of plugins.
So long as the discount coupon would apply to a specific product, yes that will be a solution we can use. The discounts we offer are generally in units of dollars rather than percentages, but both options would be welcome. Thank you.
Although I wrote that a discount that could be entered into membership levels might be fine, I realize that it would be more convoluted than entering a member price in the product will be ideal. Please disregard that ides.
In the case of our current needs, a simple login allowing us to show and charge a different price will be perfectly fine for a particular product or a workshop without lowering the price of everything else in the store, like membership dues themselves! If the discount can be entered as a dollar amount to a membership level that will be fine as well. I realize we can reverse engineer the discount percentage but telling the members that they will get 4.326% discount will be strange marketing. Thank you, wzp for keeping the conversation open.
Thanks wzp, but we will have a total of 10 seats available, how can we split that into two products that may sell at different rates. The ideal solution would be a price setting for the product that will show only for logged in members. This will make the discount product specific and very simple to implement. If there are no member discounts that field will be left blank.
Thank you for this suggestion, it may work. But, I have a related question. How do we prevent the use of the coupon code by nonmembers? I realize we can manually check whether each registrant is a member, but it defeats the purpose of using an automated system.
Thanks wzp, perhaps this will serve as a guide for future confused users and may possibly result in changing the code to make the token reflect the field a little more clearly. Thanks for the suggestion and the nudge.
Well, I finally got the message and sure enough, “alias” is indeed the membership level. Who would have thought!
I did. Seeing {alias}, I thought it was a reference to something else. I am trying to send a new message just to a couple of users (myself), the screen says “Complete” but I am not seeing it in my inbox. I will have to wait to see, but is “alias” really the Membership Level?
I am updating this thread for future information. After a long email exchange, I found the root of the problem. It was in the Membership Levels. All the levels are supposed to be expiring after 365 days, one was set to expire after a set date and the date field was blank. I am not sure how it happened, but I changed it to expire after 365 days as the others and it seems to be fine now.
I consider this issue to be resolved, through persistence, investigation, luck, and a hint from the problem members when I could see them.
FYI.
I appreciate your coming and taking a look at the back end of the site. Since I received your e-mail I did the following which SEEMS to have resolved the issue on a staging copy of the site:
1. Created a staging copy using WP Staging plugin
2. On the staging site, I deleted Email Broadcast, eMember Extended, and disabled NextGEN Gallery
3. I was able to go in and start reviewing the members. On the first page of the listing, I noticed the last member displayed had incomplete information after the Subscription Starts colum. So, I deleted that member
4. That seemed to clear the path to display more members
5. Likewise, I noticed similar entries that seemed to have corrupt records and I kept deleting them.
6. All in all, I deleted 10 such records to end up with 84 entries instead of 94 and enabled NextGEN Gallery
7. I am able to go in to Members and see the complete list of 84 members.
Now, the question is whether there is a reasonable method you may have to check the integrity of the database so that I can replicate the process on the live site.
I will send this as a reply to the e-mail message I received to see which one reaches you first.
Thank you,
Sorry to keep writing, but I am trying to provide as much information as I can so that we can resolve this issue quickly.
I have a staging site where I have the eMember and NextGEN installed and they seem to coexist without problems. Will it help:
1. If I provided the members table from both in Excel or SQL format that I will get from phpMyAdmin?
2. If there is a way, could we replace one table with another and see if that helps? If this is feasable, is there a way to do it without automatically generating the password changed email sent to all?
Thank you
