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Since I wrote the above reply, I have done the following with no success in fixing the problem:
1. I switched the theme to the standard WordPress Twenty Seventeen, that did not fix the problem
2. I switched back to my Genesis child theme and disabled eMember. Then using FTP I deleted the folder from the plugins and uploaded a fresh copy. That did not fix the problem.
3. I disabled all the plugins, and that FIXED the problem
4. Trying them one at a time, I narrowed it to NextGEN Gallery which is a vital part of this site. When it is disabled, I can go into Members option in the dashboard.
I will write and report this to NextGEN as well. You have a relationship with them, I will appreciate if you could use your channel to coordinate an expedient fix to this problem.
Here is the link to my support post on NextGEN Gallery on WordPress.org.
https://wordpress.org/support/topic/conflict-with-emember-plugin/
UPDATE: Although I can go into Members, I noticed that I have lost a good number of the members on that screen. If I look into the database using phpMyAdmin, there are more members than shown in the Members tab. In fact, the Members screen shows total of 94, active 36, and displays SOME of them with no apparent pattern. If I sort desccending by the member ID, I can see the last member IDs and their records. But, if sorted by say name, I can see 1-32 on the first screen, 51-56 on the second screen, there is no more after that. Just two pages.
Thank you,
It was working fine, I imported members from a spreadsheet, added a few manually, and was able to view and edit members. The option to use WordPress Timezone was enabled, when I got the error message I disabled it to see if it would help, it did not. I will go back and enable it again to see if it helps.
I am using the Genesis framework and one of their child themes, News Pro. As I said, this emerged out of the blue. I asked my hosting company if there was something on the server, they suggested that I check the compatibility of the plugin with the PHP version they have installed, version 7.
Will it make any difference if I deactivate and then reactivate the eMember plugin? Deactivate, delete the plugin folder from FtP and upload a new copy?
Could it be related to the Email Broadcast issue I explained in the appended message later? I created a message to be sent later and it is not visible anywhere, I have no idea where it went.
Would you like to have an admin account to login and view the setup?
Thanks
I am not sure if related, but I created a bulk mail using Email Broadcast to be sent out later. However, that is not visible anywhere when I go to the Email Broadcast screen. Could scheduling that may be a trigger?
Thinking along these lines, I disabled that add on which did not make any difference in the problem. But, I have not tried deactivating and reactivating eMember.
Nothing other than what I pasted in the original post, wzp. Appreciate your help. I have not changed any date format or timezone. I went to check the timezone in WordPress settings, it was set where it was before. To see if it would help, I removed the check mark from “Use WordPress Timezone:” in eMember settings, it did not.
I did a general search on Google and noticed similar questions asked by Joomla users but could not find anything specific to WordPress let alone eMember.
