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ramaimacdonald

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 14, 2016 at 11:20 pm in reply to: Different emails for purchase and subscription. #38611
    ramaimacdonald
    Member

    I just ran a test transaction from another computer and the email from eStore can through fine. Not sure why it is wasn’t earlier but it seems to be working perfectly now. Thanks for your assistance.

    November 14, 2016 at 6:35 am in reply to: Different emails for purchase and subscription. #38610
    ramaimacdonald
    Member

    [Deleted other debug log data]

    [11/13/2016 7:05 AM] – SUCCESS :Is recurring payment check customer data: rmac79@me.com|

    [11/13/2016 7:05 AM] – SUCCESS :Recurring payment check flag value is true.

    November 14, 2016 at 12:55 am in reply to: Different emails for purchase and subscription. #38608
    ramaimacdonald
    Member

    Ok I’ve processed a subscription transaction with the debug enabled. Do you need me to send a log file?

    November 13, 2016 at 10:43 pm in reply to: Different emails for purchase and subscription. #38606
    ramaimacdonald
    Member

    Also eStore isn’t adding tax to the price when processing through PayPal. I have another product set up as buy now and the tax is added as it should and all the emails come through perfectly so not sure why it’s not working for the subscription product?

    November 13, 2016 at 10:30 pm in reply to: Different emails for purchase and subscription. #38605
    ramaimacdonald
    Member

    From the eStore. The email from PayPal comes through perfectly.

    November 13, 2016 at 8:22 am in reply to: Different emails for purchase and subscription. #38603
    ramaimacdonald
    Member

    Key Master: ‘eStore does not send any email for a recurring payment. For a subscription payment the customer will receive an email the first time he makes the payment (just like a buy now transaction). For subsequent charges he will be notified via PayPal automatically (there is no action to take from eStore so it won’t send any further email)’

    You mentioned above that the customer should receive a purchase confirmation email when they make the first payment but I’ve tested this and I don’t receive this email at all. Any ideas why this wouldn’t be sending?

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Viewing 6 posts - 1 through 6 (of 6 total)

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