Forum Replies Created
August 26, 2014 at 1:05 pm in reply to: Invalid Link! Could not find the link in the database. #29386GinoMember
I’ve got 5 days into troubleshooting 1 thing – getting my video to download. I wanted to use VIMEO since I am already paying for storage there with a PRO account, and they do provide download URLs but after not being successful there I read that it takes “two round trips” and I don’t want to put my customers through that.
So I moved over to AMAZON S3 – and I have paid for an account there. This was 5 days ago, and I can’t get past the error message that it can’t open the file (which I really only want it to download anyway, not OPEN – but at this point I’d take either result as progress). Here is the error message I keep getting:
Status : Link details retrieved using file key. Link ID: 41
[08/26/2014 12:41 PM] – Status : Global download limit counting is enabled. Count limit: 5 Access count: 1
[08/26/2014 12:41 PM] – Status : Checking global download expiry time.
[08/26/2014 12:41 PM] – Status : Handing download request from IP Address: 126.96.36.199
[08/26/2014 12:41 PM] – Status : Unresolved DL file path = [https://s3.amazonaws.com/steadyclimbs/shortduration/sponsorshippitch.mp4.zip]
[08/26/2014 12:41 PM] – Warning : Didn’t find a direct match for the domain URL in the src file.
[08/26/2014 12:41 PM] – Warning : The src file is not stored in this domain. This is an external file link.