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Invalid Link! Could not find the link in the database.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Invalid Link! Could not find the link in the database.

Tagged: Amazond S3, download problems

  • This topic has 7 replies, 5 voices, and was last updated 10 years, 8 months ago by wzp.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 23, 2011 at 5:56 pm #2787
    babouyes
    Member

    Hi, I’m having some trouble with my wp estore

    here is what I did: Made a test buy with a 100% discount. Everything goes well, until I get the emails and link. In the landing page after “payment” i got a link with this ending:

    …./wp-cart-for-digital-products/download.php?file=sdWKQvYUnwwaBjDb4gYxi6rHMw%3D%3D

    On the email to ME (seller) I can find this link:

    …./wp-cart-for-digital-products/download.php?file=eZYSp02mHwSvxC0%3D

    and the client get this link in his email:

    …./wp-cart-for-digital-products/download.php?file=eZYSp02mHwSvxC0%3D

    The 2 links on the email are the same. But none of them work.

    Here is the log result for download_manager_debug.log:

    [02/23/2011 5:44 PM] – Advisory : Log file reset.


    [02/23/2011 5:44 PM] – Status : Unresolved DL file path =

    [02/23/2011 5:44 PM] – Status : Resolved DL file path =

    [02/23/2011 5:44 PM] – FAILURE : Error on file_exists(”)

    [02/23/2011 5:48 PM] – Status : Unresolved DL file path =

    [02/23/2011 5:48 PM] – Status : Resolved DL file path =

    [02/23/2011 5:48 PM] – FAILURE : Error on file_exists(”)

    [02/23/2011 5:48 PM] – Status : Unresolved DL file path =

    [02/23/2011 5:48 PM] – Status : Resolved DL file path =

    [02/23/2011 5:48 PM] – FAILURE : Error on file_exists(”)

    Here is the result for eStore_post_payment_debug.log

    [02/23/2011 5:44 PM] – Advisory : Log file reset.


    [02/23/2011 5:47 PM] – SUCCESS :Generating download link for package product.

    [02/23/2011 5:47 PM] – SUCCESS :Updating Products and Customers Database Tables with Sales Data.

    [02/23/2011 5:47 PM] – SUCCESS :Products and Customers Database Tables Updated.

    [02/23/2011 5:47 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

    [02/23/2011 5:47 PM] – SUCCESS :Performing global autoresponder signup if specified.

    The other 2 logs are empty.

    Pdf-stamper is deactivated.

    Thank you for your help.

    February 23, 2011 at 6:11 pm #29381
    babouyes
    Member

    btw… I did a payment via paypal. The url on the landing page and both emails is the same. But it also contains this strange “%3D” at the end AND it doesnt work.

    February 23, 2011 at 6:20 pm #29382
    babouyes
    Member

    I’m 100% sure that the “stamp pdf” option was deactivated for this tests (in the product description management page im backend)… Now I deactivated the pdf stamper plugin, and It worked. I don’t have %§D at the end of the link anymore.

    It’s the only change I made. It is working with paypal and with “free” products. Is there any posiblity to debug the pdf stamper?

    February 24, 2011 at 2:17 am #29383
    amin007
    Participant

    Step1: After you install the PDF stamper is to configure the PDF stamper settings

    Step2: Is to test your PDF stamping by doing a manual stamp first. This page explains how to do a manual stamping:

    http://www.tipsandtricks-hq.com/wp-pdf-stamper/how-to-manually-stamp-a-pdf-file-63

    What do you get when you do a manual stamping?

    This checklist might help if you are getting an error when doing a manual stamping:

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    February 26, 2011 at 11:29 pm #29384
    Jane
    Member

    That %3D is showing up on my downloads as well and causing problems with some of my customers. I have no problems with the same links. I do not have pdf stamper installed. I’d really like to know where that %3D comes from as the links still work if you take it off.

    February 27, 2011 at 1:42 am #29385
    amin007
    Participant

    “%3D” is the HTML equivalent of “=” character. When its there the links don’t work for you?

    August 26, 2014 at 1:05 pm #29386
    Gino
    Member

    I’ve got 5 days into troubleshooting 1 thing – getting my video to download. I wanted to use VIMEO since I am already paying for storage there with a PRO account, and they do provide download URLs but after not being successful there I read that it takes “two round trips” and I don’t want to put my customers through that.

    So I moved over to AMAZON S3 – and I have paid for an account there. This was 5 days ago, and I can’t get past the error message that it can’t open the file (which I really only want it to download anyway, not OPEN – but at this point I’d take either result as progress). Here is the error message I keep getting:

    Status : Link details retrieved using file key. Link ID: 41

    [08/26/2014 12:41 PM] – Status : Global download limit counting is enabled. Count limit: 5 Access count: 1

    [08/26/2014 12:41 PM] – Status : Checking global download expiry time.

    [08/26/2014 12:41 PM] – Status : Handing download request from IP Address: 66.249.90.43

    [08/26/2014 12:41 PM] – Status : Unresolved DL file path = [https://s3.amazonaws.com/steadyclimbs/shortduration/sponsorshippitch.mp4.zip]

    [08/26/2014 12:41 PM] – Warning : Didn’t find a direct match for the domain URL in the src file.

    [08/26/2014 12:41 PM] – Warning : The src file is not stored in this domain. This is an external file link.

    August 26, 2014 at 2:24 pm #29387
    wzp
    Moderator

    It looks like you have not followed the correct instructions for Amazon S3 integration:

    http://www.tipsandtricks-hq.com/ecommerce/amazon-web-services-simple-storage-service-aws-s3-integration-1101

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