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I updated after the last part, but I’ve just had another customer talk me the same thing: the download links have expired. Here’s the message:
“The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request.
The problem was due to the following reason:
The download link (see browser address bar) has been used too many times. If you think this reason is in error, please contact the site administrator.”
It’s sounding like the link isn’t getting regenerated for each Customer. Don’t tell me I’m going to have to go in and re-enter a random code each time it sells…
Ok, thanks. Using eStore 7.0.7, Manage Products -> Product ID 4 -> Digital Content Details -> Duration of Download Link = 96 ; Download Limit Count = 3
No other variations; the only other settings I’ve changed are the Autoresponder integration with MailChimp and Instructions to Buyer.
It’s an MP3 file, so the PDF stamper doesn’t play into it (I hope!)
On the General Settings: Digital Product Delivery -> Duration of Download Link = 96 (just changed a few hours ago from 24); Download Limit Count = <blank>
I’ve requested the update links, and I’ll install them shortly
Could you clarify for me the download duration (both individual products and general settings)?
I set the duration of a particular product download to 96 hours, and the general settings said 24 hours. The second day of my product launch, no one could download the file, because the error message said “Link Expired” 3 minutes after purchase, but 24 hours after the first download. If I change the Global settings to 96 hours, the expiration message doesn’t happen. Does this mean I can only sell my product for 4 days? Do I need to go in and randomize something every day to keep this from happening?