[philfox]

Just to add to my last post, I have now found another email in my junk folder, which has directed me to https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment. I’ll take a look at this and get back to you if necessary, thanks.

[philfox]

More progress! I was being stupid – I’d password protected my store, so nobody – not even Paypal – could access it. I’ve now done another test transaction. There was no download link on Paypals confirmation of payment page, but I did get an email saying ‘Thank You for your purchase. Product(s) will be delivered when the funds have cleared’. The relevant lines in the ipn_handle_debug.log read:

[07/13/2010 6:00 AM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear!

[07/13/2010 6:00 AM] – FAILURE :IPN product validation failed.

Any ideas what I’ve done wrong this time?!

Thanks very much.

Phil

[philfox]

Thanks Ivy.

Progress is being made (Slowly!). Following your advice the ipn_handle_debug.log is now receiving data, and as a result I now know the problem is ‘ipn validation failed’. So my PayPal account is not set up correctly. However, I am afraid I don’t fully understand how to set it up correctly. Further help would be greatly appreciated!

Thanks again

Phil

[philfox]

Hi

I am also having this problem. I have just got one test product at .01cent. I have now ‘purchased’ this 3 times, but not only was there no link to the download on the Paypal purchase page, I did not receive any email. On the last purchase I enabled the debugging, but after completing the transaction, I looked at the ipn_handle_debug log file, and it is empty!

I’d appreciate some help.

Thanks

Phil

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