[PG]

Just an addendum to the above. Even though the eStore log says “FAILURE :Handling refund request…” it does show that the refund was made on the eStore stats.

PG

[PG]

Subscription Duration is set to “No Expiry or Until Cancelled”. I have included the subscription and eStore debug logs. The eStore debug log shows a refund error and the susbription debug log shows no signs at attempting to cancel membership.

This is the subscription_handle_debug.log:

[09/26/2011 7:14 PM] – Advisory : Log file reset.

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[09/26/2011 7:20 PM] – SUCCESS :eMember ID is empty. Checking the database for existing record of this email address..

[09/26/2011 7:20 PM] – SUCCESS :Did not find record in the members table. A new member account will be created for: dsrome_1315182878_per@dsrome.com

[09/26/2011 7:20 PM] – SUCCESS :Creating new member account

[09/26/2011 7:20 PM] – SUCCESS :Member signup URL :http://www.mymedicalrecordreview.com/member-registration/?member_id=15&code=8680264fb66266db11ea3ae85d178be3

[09/26/2011 7:20 PM] – SUCCESS :Member signup/upgrade completion email successfully sent to:dsrome_1315182878_per@dsrome.com From email address value used:MyMedicalRecordReview.com <Support@MyMedicalRecordReview.com>

and this is the eStore_post_debug-1.log:

[09/26/2011 7:14 PM] – Advisory : Log file reset.

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[09/26/2011 7:20 PM] – SUCCESS :Performing item specific autoresponder signup if specified.

[09/26/2011 7:20 PM] – SUCCESS :Performing global autoresponder signup if specified.

[09/26/2011 7:20 PM] – SUCCESS :Checking if auto affiliate account creation feature is active.

[09/26/2011 7:20 PM] – SUCCESS :Checking if an affiliate account already exists…

[09/26/2011 7:20 PM] – SUCCESS :Creating affiliate account with Affiliate ID:4e80d095e66b2

[09/26/2011 7:28 PM] – FAILURE :Handling refund request…

[09/26/2011 7:28 PM] – SUCCESS :Found the original transation in the database. Reverse the commmission for this payment. Parent Txn ID: 2N077899H5855674J

[09/26/2011 7:28 PM] – FAILURE :Updating sales database talble with the refund amount: -197.00

Any help you can offer would be gratefully appreciated.

Thank you,

PG

[PG]

Thank you for clarifying this for me. I misunderstood the process. This obviously makes sense. Much appreciation again, Pg

[PG]

Good Day,

I read the post your referenced before starting this thread. What I don’t understand is how to create the “cooling period.” I understand that I can manually pay affiliates, and that I can do so after a period of time. That is not my problem/question. So let me confirm my premise:

Am I correct that

If an affiliate has access to their affiliate profile

And the affiliate’s paypal address is entered into their profile

And a purchase is made through his/her affiliate link

That the commission payment is immediately automatically made?

My current understanding is that the only way to delay payment and introduce a “cooling period” is to prevent the affiliate having access to their affiliate account so their PayPal address is not input.

So my question is, is there another way to do this? A way that I can give affiliates access to their affiliate account, but prevent immediate/automatic payment and introduce a cooling period.

Thank you,

Pg

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