Forum Replies Created
-
Posts
-
Thanks for this comprehensive answer, Sir. I will get the customer call Paypal so that we get the issue resolved. Actually, the paypal bank account is in Canada and the Client lives in Canada even though the website is built to serve in DRC.
She might also consider to close the actual Paypal account or create a new Paypal account or change to another payment processor supported by eStore. If possible.
I thank you again,
Patient.
Hi there,
Thank you for deleting the link. It was a mistake. I appreciate.
Is there any chance you can help me solve my issue?
Thanks for your usual help.
Patient.
Thanks for your response, Sir. YES. This happens to everyone. I did even try to buy last time on the website but the money has been put on hold for days by Paypal till cancelled. I did not understand anything. Buyers (all of them) also saying that the money has been collected by Paypal but no balance shows up on the Paypal account. And therefore the message they all received after they proceed the payment, has no download link. Since this is a client’s website and the Paypal account was created by herself (I did just ask for her Paypal email account for the plugin to work), I would like to make sure the issue is not from my side. I have also told the Website client to put the paypal account email as ‘default’ in the configuration part of her Paypal account. I don’t know what she did. This might also be a wrong settings I have done since the download link is not even showing up in the clients emails.
I have just tried to generate a manual link from Admin Functions. Please see below what I found. I am not sure whether or not this is really a download link.
Your help is really appreciated.
Patient.
Hi there,
I am also having hard time to get my WP e-store worked properly. I have been trying this now for months. There is no download link in the message generated after anyone tries to by a product on my website. Also even though Paypal collects the money, the paypal account is still showing zero amount in the account. This might be a wrong configuration of the settings. I have changed nothing in the code so far.
is there any change guys might give me hand on this? I thank you in advance for your answer.
