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oscar27

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 15, 2012 at 10:05 pm in reply to: eStore – purchase multiple digital products – only one download link #50369
    oscar27
    Member

    Thank you for clarifying that only one download link will be sent to the purchaser. I can definitely find a solution for this issue using the serial number approach.

    I will set up coupon codes that match the serial numbers, so when a gift certificate is purchased, the purchaser can then use the serial code (which is actually also a coupon code) to redeem the voucher in the store.

    Thanks again!

    October 15, 2012 at 7:03 am in reply to: eStore – purchase multiple digital products – only one download link #50367
    oscar27
    Member

    Thanks for your reply – I’m sorry though, I don’t think I described my problem properly.

    The issue I am having is that I’m not currently able to sell more then one item of a digital product completely: The shopping cart and checkout steps work fine, the right amount is charged, but then the confirmation email to the customer only includes one download link, even though two of the same item have been purchased. I thought that there might be two download links: one for each product.

    Here’s what I get in the confirmation email:


    ** product name ** x 2 – $1.00 (NZD)

    ** product name ** – http********.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=U9fSF********


    Quantity of 2 products purchased, with only one download link.

    I’d like to know if I have set something up incorrectly, or if this is a limitation of we eStore (ie you can only have quantity of a digital product = 1)?

    Thanks again for your help :)

    August 12, 2012 at 1:07 am in reply to: eStore – no emails after purchase #48257
    oscar27
    Member

    I have worked through the above steps and resolved the problem using the WP-Mail-SMTP plugin.

    Thanks once again for the great support!

    August 11, 2012 at 10:34 pm in reply to: eStore – no emails after purchase #48256
    oscar27
    Member

    Thanks – I’ve made the changes suggested. Now I do get the logs written. Here are the logs from a test PayPal transaction:


    ipn_handle_debug.log

    [08/11/2012 10:29 PM] – SUCCESS :Paypal Class Initiated by 173.0.81.1

    [08/11/2012 10:29 PM] – SUCCESS :Post string : mc_gross=1.00&protection_eligibility=*****edited out*****

    [08/11/2012 10:29 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

    [08/11/2012 10:29 PM] – SUCCESS :IPN successfully verified.

    [08/11/2012 10:29 PM] – SUCCESS :Creating product Information to send.

    [08/11/2012 10:29 PM] – SUCCESS :Transaction Type: Shopping Cart

    [08/11/2012 10:29 PM] – SUCCESS :Number of Cart Items: 1

    [08/11/2012 10:29 PM] – SUCCESS :Item Number: 1

    [08/11/2012 10:29 PM] – SUCCESS :Item Name: Sample Workbook One

    [08/11/2012 10:29 PM] – SUCCESS :Item Quantity: 1

    [08/11/2012 10:29 PM] – SUCCESS :Item Price: 1.00

    [08/11/2012 10:29 PM] – SUCCESS :Item Shipping: 0.00

    [08/11/2012 10:29 PM] – SUCCESS :Item Currency: NZD

    [08/11/2012 10:29 PM] – SUCCESS :Value of the reference text field for this product:

    [08/11/2012 10:29 PM] – SUCCESS :Download Link :

    *****correct download url*****

    [08/11/2012 10:29 PM] – SUCCESS :Incremental counter value for PayPal checkout: 6

    [08/11/2012 10:29 PM] – SUCCESS :Applying filter – eStore_notification_email_body_filter

    [08/11/2012 10:29 PM] – SUCCESS :Product Email successfully sent to *****correct email address*****

    [08/11/2012 10:29 PM] – SUCCESS :Notify Email successfully sent to *****correct email address*****

    [08/11/2012 10:29 PM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

    [08/11/2012 10:29 PM] – SUCCESS :Current available copies value: Sales count value: 2

    [08/11/2012 10:29 PM] – SUCCESS :New available copies value: New sales count value: 3

    [08/11/2012 10:29 PM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

    ……


    Thanks! I can now see that the plugin is sending the emails, but they’re not leaving the server perhaps? I’m now working through the following checklist:

    https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

    August 10, 2012 at 5:09 am in reply to: eStore – no emails after purchase #48254
    oscar27
    Member

    The ipn_handle_debug.log is blank (so are all the others apart from eStore_post_payment_debug.log).

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