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I replied to your email already using my gmail email.
Hi, Thank you for your reply.
When I clicked on your link, I was taken to a page that tells me I need to download extra eStore shortcodes AddOn from this site:
But when I went to the download area (this forum), since my eStore purchase record can’t be found since my forum email is different than my paypal email. Can I send you my eStore paypal purchase transaction ID in private?
Thank you so much for your help! All I needed to do is uncheck the “Smart Thumbnail” option and now the thumbnail show up!
Thank you for your quick response.