[moncef]

Hi, the issue still persists.

Can someone check the plugin I installed please?

[moncef]

Hi,

This is the format i’m using: List Name | groupname

I’m not using the old version

[moncef]

Hi,

I had eStore version 7.5.4 and I just upgraded to version 7.5.5

I’ll let you in case anything happens.

Thank you for your support.

[moncef]

is INTERESTS used to send the list’s Group?

[moncef]

There were new couples failures and i checked again with Mailchimp in real time.

This is what they said:

It’s failing due to error 400, could not be validated

Looking at the call that’s being passed over, I see that it’s trying to pass over Interests which is not a merge field for the list in question

This is being sent over to us:

{

“email_address”: ”

---

@gmail.com”,

“status”: “subscribed”,

“merge_fields”: {

“FNAME”: ”

---

“,

“LNAME”: ”

---

“,

“INTERESTS”: “”

},

“interests”: [

]

}

I replaced the customer info by

---

above

The “INTERESTS” merge field doesn’t exist in my list and can’t be added. How can to make eStore remove this field?

Thank you!

[moncef]

Hi,

thank you again for your support.

I changed the IPN message set to UTF-8, but the issue is still happening.

I contacted Mailchimp and gave them the latest failed email subscription info.

Here is their answer:

“unfortunately those errors aren’t showing in the API logs for those days, but that isn’t entirely unexpected given that these calls are possibly being made with older versions of the API”

Thanks,

Moncef

[moncef]

The names and email addresses are valid. I added them manually to Mailchimp, exactly as eStore captured them, and they were accepted by Mailchimp.

[moncef]

Do you mean the percentage of failure?

around 30% for the recent sales

[moncef]

Thank you for your feedback.

The Mailchimp list only has “First Name”, “Last Name” and “email address” as fields. Only the email address that is required.

Plus the groups that are created normally.

This issue don’t happen to all purchasers. eStore plugin adds user’s info to mailchimp, but several times it doesn’t and I get the error mentioned above.

Thank you.

[moncef]

Wonderful! Thank you!

[moncef]

Thank you so much for your great support!!

It works perfectly!

Thank you,

Moncef

[moncef]

Hi,

Here is the shortcode I’m using: [wp_pg_eStore_subscription_button id=”287″ gateway=”2co_subsc”]

And this is a test page that has the button (in the 2 payments box): [http://yourdivineuniqueness.com/2co-shortcode-test/]

Thank you.

[moncef]

Thank you!

[moncef]

Hi,

Thank you for your feedback. I now added the shipping price to the main price in the product page.

This is the shortcode I’m using: [wp_pg_eStore_subscription_button id=”234″ gateway=”2co_subsc”]

Below is a test page with the subscription button:

2 installment of $88. Shipping price $26.95 (not calculated in 2Checkout checkout page)

[http://yourdivineuniqueness.com/subscription-shipping-test/]

Thank you!

Moncef

[moncef]

I upgraded the plugins and found the option.

Thank you very much for your support!

[Author]

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