[mms02]

OK, thanks for your reply. I noticed the ‘Funds not cleared yet’ message. However, I actually think that this is because I was using the site with a Paypal sandbox account, and I need to do some more setting work there. So I may have not given you the full picture!

Therefore, I switched back to the ‘real’ site and made another purchase using real money,this time against a real Paypal account, which does process funds immediately. Again I get the acknowledgement from Paypal but no emails via the plug in. So, I don’t think that the plugin is working as usual. I will again go through the checklist but I’m running short of idea. For information, here are the two log entries:

IPN:

[07/25/2013 8:42 AM] – SUCCESS :Paypal Class Initiated by 66.211.170.66 eStore Version: 6.9.8.3

[07/25/2013 8:42 AM] – SUCCESS :Post string : [redacted]

[07/25/2013 8:42 AM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[07/25/2013 8:42 AM] – SUCCESS :IPN successfully verified.

[07/25/2013 8:42 AM] – SUCCESS :Creating product Information to send.

[07/25/2013 8:42 AM] – SUCCESS :Transaction Type: Shopping Cart

[07/25/2013 8:42 AM] – SUCCESS :Number of Cart Items: 1

[07/25/2013 8:42 AM] – SUCCESS :Item Number: 5

[07/25/2013 8:42 AM] – SUCCESS :Item Name: Test $1 – only buy this if you are testing!

[07/25/2013 8:42 AM] – SUCCESS :Item Quantity: 1

[07/25/2013 8:42 AM] – SUCCESS :Item Price: 1.00

[07/25/2013 8:42 AM] – SUCCESS :Item Shipping: 0.00

[07/25/2013 8:42 AM] – SUCCESS :Item Currency: USD

[07/25/2013 8:42 AM] – SUCCESS :Value of the reference text field for this product:

[07/25/2013 8:42 AM] – SUCCESS :Download Link :

Test $1 – only buy this if you are testing! – http://goo.gl/NkhAR7

[07/25/2013 8:42 AM] – SUCCESS :Incremental counter value for PayPal checkout: 74

[07/25/2013 8:42 AM] – SUCCESS :Applying filter – eStore_notification_email_body_filter

[mms02]

Hi, I am experiencing a variation of this same problem. The site is:

kfvevents.info (a cloned site used for testing).

It’s using the latest WP and I’m also running Thesis 2.1 (just upgraded from 2, it hasn’t solved or changed my issue).

There are both manual and Paypal checkout methods enabled. What is happening is when I use the Manual method then the customer receives the correct, manual, details in an email, including the download link etc. However, if Paypal is used (sandbox or real) then the receipt acknowledgement from Paypal is sent almost instantly, but no emails seem to come from eStore.

I know that emails can be sent as I’ve used your plugin to test email sending and it works ‘out of the box’. I’ve worked through the various checklists and, barring the obvious step I may have skipped, can find nothing wrong.

I’ve set the site up on 2 different shared host servers and the behaviour doesn’t change.

Can you suggest where to go next please?

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