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I don’t have paypal as an option for payment. Only authorize.net. When the buyer checks out, they enter in the billing name/address as well as the shipping name/address. I use the codes I mentioned above, and the shipping name doesn’t come through with the shipping address, so I was wondering if there was another short code for that or if one could be made possibly. I use version v6.9.7.4 which I think is the latest.
I figured it out- thanks anyway! I had an invalid character (heart symbol) in the product name. Also authorize.net has a 31 character limit.
Here is the link. http://www.metalstampedmemories.com/jewelry/child-baby-infant-pregnancy-loss-miscarriage-remembrance-necklaces
If you click on the second necklace down the (You left footprints on my heart)that is one example of where it is happening.
I should add that this only happens with some of my items and not others. I am able to go to the checkout page with some items and others I am given the error message.