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I have a question, not sure if this is the right link to be asking in. I also use the [wp_eMember_cancel_subscription_link] for my paypal subscriptions. What I notice is this:
It unsubscribes from emember, but PayPal still tries to charge the customer until it times out and suspends them. I get an email from estore telling me the transaction has failed. The reason it has fail is Product id not found in the database.
So when I run my PayPal reports I have a higher not normal suspended list.
Am I missing something?
Great that did do the fix. I do have a different question now. On the log in page where it shows the profile details.
You are logged in
Your membership level is
(I removed the others)
logout
edit profile
welcome page
Can I change the welcome page to say something different?
You can manually extend a user’s expiry by simply adding the time to the current “Subscription Starts” date fields value.
i) So, lets say a member’s subscription start date field’s value is 2012-09-25
ii). For whatever reason you want to manually give another 30 days to this user (usually this is done automatically when a user purchase more time)
iii). Edit this member’s profile from the admin dashboard and set the the subscription start date field’s value to 2012-10-20
iv) Save the profile.
Now, if you look at this member’s expiry date, you will see that the extra time has been added to their profile.
What happens to the PayPal recurring billing date?
I have a subscriber who pays for 3 months and it recurs every 3 months, but I have a referral program that gives them an free month for every referral. I know I can manually add in the time but how does that effect the recurring billing cycle? I use the subscribe button for PayPal in eStore.
A different question, is there a program that will automatically add the free time for referrals?
I sent an email to you in a reply, with some debug logs. The subscription payment went through but there are some failure lines in the logs, and never receive to set up an account.
It is product #25, and the buyer email is cainmom@xxxx
The seller address should be fivedinners1hour@xxxxx
The charging is working just fine, it is the fact that I receive an email every time the subscription renews and as I am getting that “thank you for your purchase” email it adds that subscription to the estore count as a new purchase as well.
Ok, I am trying this again. I set up a recurring payment for .01 every day and for the past 3 days I have been charged and sent and email thanking me for my purchase and it adds to the purchase count in the estore this is with out a trial amount. Which URL do you need, the page that I currently have the subscription button on and I have looked at the debug file and not sure what you need from it. (I hope I have looked at the right one). Site URL [http://5dinners1hour.com]
I am not sure I am doing this right. I have the subscription code in for my pricing table and it takes me to PayPal and it looks like my next billing date is right, but here is my problem. Its not sending the info back to emember to create a log in email so its not adding to the memberlist.
I created the product by coping a subscription I already sell and it work, however this is the first time I am trying out the table. I also noticed that the shortcode also does not send the info for this new product.
Am I missing something?
Not sure what exactly you want. And I may have done it wrong, but from reading this post if I wanted the membership expire date not to show, then all I would have to do is add this into the custom css plug in:
.eMember_logged_user_expiry{
display: none;
}
or change the wording to next payment date (or something like that)
I will take a look at the second one. I agree with you on the in most cases that it happens at the same time
You buy a membership
– You get an email
– You complete the registration
– You then log into the site – but for use sometimes they buy and either never see the “complete your registration” email or waits a few days (sometimes weeks) to complete the registration. When they wait, the the subscription date in wp and the pay date from PayPal are no longer the same day.
