[mack417]

Thank You Peter, I appreciate the support

[mack417]

Thanks, I watched the video, and I understand just about everything. I do have 2 questions.

1. Can I use export to the excel based CSV file, and skip the google docs step, or is it still best to do the text based file and take it to google docs for some reason?

2. Will the export/import retain the product numbers that I have? I have a block of products that were removed, and so my product numbers have a gap.

Thanks again!

[mack417]

Thanks wzp. I checked that image, and it is not the “Download” button that I am looking for. I am looking for the one associated with the following shortcode

[wp_eStore_download_now_button id=151]

It’s grey, square, looks like it has a class of “download_now_button” or “download_now_button_submit”, but I do not see a URL when I inspect the element.

I think that the button you pointed me towards was for the Free Download option.

[mack417]

Thank you for the reply.

Yes, my problem did sort of evolve as I was going through the troubleshooting to resolve it. It started with the error message that I mentioned at first, then as I took the actions that were directed by support, other shortcode problems came up. It was effecting just about every page on my website, i sell products and let members download from multiple places.

The issue is resolved now, the change in the php seems to have worked, however I am a little bit uncomfortable.

If I encounter another issue, and then have to delete and reinstall, will in have to go in and make the same changes to the php?

Also, I still can not account for the original problem. I had not made any changes or added any plugins. I could see other users note a similar error in the forum, but no clear reason as to why.

The problem is concerning to me because I lost revenue due to it and do not want to encounter it again. Or if it happens again I need to find a way to resolve it faster.

[mack417]

Ok, I deactivated every plugin except eStore and eMember, and switched to the TwentyTen theme, still had the same problem, the shortcodes inside of an eMember protected area are not working to deliver the download from eStore.

I also checked to make sure that it’s eMember and not eStore by removing the emember protected shortcoddes and leaving the eStore download now button. Without the eMember shortcode wrapped around it, the eStore download now button works, so it has to be related to the eMember shortcodes.

In case you want to look, my URL is http://readingcomprehensionlessons.com.

If you need login in details for WP or cPanel please let me know where to send them.

Please help ASAP as this is really effecting my business.

[mack417]

Thanks, sort of helps, but most of what I see in the post is about mass import, which I have been able to do with the CSV to DB plugin (very easy to use by the way)

My issue revolves around editing a number of products at once. Is there a way to get into the existing database and edit without going through each product individually in the WP dashboard?

It sounded like the person in that post was importing with MySQL somehow, can this method be used to edit the database? If so, how would i get in there?

Thanks

[mack417]

The issue is not effecting eStore shortcodes that are inside of eMember protected area. I have places on my pages where a digital good is available for sale to the public, but there is an eMember protected area that my members can access to download the product with an eStore Download button. The eStore shortcodes are not working inside of the eMember protected area, so all that is showing is the code, meaning my members can not download.

I installed fresh versions of both eStpore and eMemebr today as instructed, did not resolve.

The eMember protection shortcodes are working when non members view the pages, but when a member logs in, NO shotrcodes located inside of an eMember protected area are working (eStore, or shortcodes that are part of my theme from elegant themes)

[mack417]

I downloaded a fresh version of eMember, installed and I am not getting the error, but I am still having the problem with the settings page. after I first installed the fresh version, I went in all settings pages were blank. I went through and put in all of my general settings and page settings and pushed update, however after I leave that page, when I go back into settings, all of the fields are blank again. I know that something is still wrong because when I log into the site with my example member login, I am not redirected to the member home as I should be (I had enable after login redirection, and set up to go to the member home page)

I took a close look at what is happening, and basically if I update any section of the Settings, then is resets every other page. So when I start by filling out the general settings, press save, then move on to the page settings, fill those out and press save, the general settings that I just filled out are now blank.

I now have WP eMember version 7.3.7(i don’t remember if this is what i had before i replaced) and and have been on WordPress 3.2.1 the whole time

[mack417]

Version 5.7.4

[mack417]

I ran into this too. There is a solution on the wordpress support forum. It just requires a small change in the PHP file for the CSV to DB plugin, can be accomplished in the dashboard editor. I made the chang and the upload worked fine.

http://wordpress.org/support/topic/plugin-wp-csv-to-database-insert-csv-file-content-into-wordpress-database-issue-with-fopen-when-installing-this-plugin?replies=1

[mack417]

Thank you for the reply, that is the perfect solution. I do have one more related question.

If I have a product, which is for sale to the general public, and available for free to members, do I need to create 2 separate products in eStore, one with a price, and one free, or can I just create one product and make a “Member Download” button that lets members get it free?

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