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May 21, 2012 at 1:47 am in reply to: Download Link not being included in email to customer after sale #45262Lynn CMember
Ahhh that makes sense. I thought the two were interchangeable, then Ivy e-mailed asking me about the email body and I had an “A-ha!” moment. Now it’s working, thank you Admin, Peter and Ivy for your help!
May 21, 2012 at 1:18 am in reply to: Download Link not being included in email to customer after sale #45260Lynn CMemberI’d really rather have them be able to just download from an email message than from a web page on the site.
-Danni
May 21, 2012 at 1:17 am in reply to: Download Link not being included in email to customer after sale #45259Lynn CMemberHere is the text for the basic buyer email settings:
Dear {first_name} {last_name}
Thank you for your purchase of
{product_details}.
{product_specific_instructions}
May 21, 2012 at 1:16 am in reply to: Download Link not being included in email to customer after sale #45258Lynn CMemberHi!
1. Version is 6.5.3
2. It was there up until today, but would not display within the e-mail message what the customer ordered or a download link. Not sure why.
3. Not that I’m aware of, but I’ll double-check now that you mention it!
4. No, the {product_link} tag is in the “product specific instructions” section of the email the buyer receives.
May 21, 2012 at 12:01 am in reply to: Download Link not being included in email to customer after sale #45256Lynn CMemberI am working through the steps now will let you know if I run into any snags. Thanks for your help Peter!
Danni (and Lynn C!)
May 20, 2012 at 11:52 pm in reply to: Download Link not being included in email to customer after sale #45255Lynn CMemberHi,
I’m sorry I’m a bit confused about this. How do I get a link to go to the buyer via e-mail so they can download the file from an encrypted link? If they are sent to a thank you page, will they also get the link via e-mail confirmation of their purchase?
Thank you!
-Danni
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