[LuraJean]

I set up a recurring membership page in May. My first subscriber has now successfully paid through PayPal for her second month. However, the membership shows “inactive” even though I’ve received the payment.

Can I force an “active” status somehow so she has access? We’re still trying to get her Username and Password to set.

(She had problems when she signed up, and ended up with three subscriptions. I refunded the PayPal charges, deleted the duplicate recurring payments in PP, and deleted the memberships in eMember. We still cannot get her username to show up or her password to set, in addition to the “inactive” status of her account.)

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