[Kysaan]

[https://xenforo.com/community/threads/paypal-subscriptions-cannot-be-transferred.73176/]

[Kysaan]

The download limit count is a generous 12 times (of which nobody has used),

and the shorten encrypted link has been turned off.??

The customers are going through the checkout process with no problems, through PayPal, then back to the thank you page.

It is when they try to access the e-book that the problem occurs.

Also, I have to turn off WPO-super cache for the admin function to work!

I have just sent a customer another link so I am waiting to see if they have any problems with that link…

Overall, it looks very unprofessional and I have now started to look at other options.

[Kysaan]

Hello, It is directly affecting my customers’ purchases?

What will return to normal?

[Kysaan]

Hello,

I am having the same problem with the links expiring, in fact the problem actually never went away.

The problem has increased due to the increased sales that is being processed through the plug in. Almost every product sale has a problem.

This is the message that the clients are receiving:

“The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request.

The problem was due to the following reason:

The download link (see browser address bar) has been used too many times. If you think this reason is in error, please contact the site administrator”

Or

The link I have been given below says that it is expired?

What I have done to try to fix the problem:

• I have checked the PHP memory as instructed and it is 256MB, furthermore the web site is running well within its data usage allotment.

• I am using wp-super cache and it has been configured as instructed.

• When I turn off the plug in I can generate an admin link, sometimes but not always.

Regards

Kylie

[Kysaan]

Ok Thank you

[Kysaan]

Sorry I posted this in the wrong field.

I will repost.

Thank you

[Kysaan]

Hello WZP.

I think I have figured it out and have rebuilt the pages.

So what was happening was the 3 mandatory pages as mentioned in the setup video did not automatically load onto my website.

WP eMember Quick Setup and Usage Video Tutorial

I have recreated the pages and now I am working my way through the paid membership process.

http://www.tipsandtricks-hq.com/wordpress-membership/how-to-re-create-the-mandatory-emember-pages-884

Thank you for your quick reply

[Kysaan]

Hello,

I had this plugin installed before then I cancelled it…. To cut a long story short,I have re purchased it. However, now, the automatic pages from the plugin are not loading on my website (ie join us, registration etc).

I tried to recreate the pages, but I seem to have a problem with the url.

I have checked the trash to make sure the old data was not saved.

Any suggestions?

Thank you

[Kysaan]

Hello,

Yes I did that when I purchased the estore plug-in.

[Kysaan]

I just turned off W3 cache, it the link generator worked fine

Is there another cache plugin or some special configuration that I need to do?

[Kysaan]

Hello,

I was having trouble doing this so I asked hostgator support to fix it for me.

They did what was instructed, but I am still having the same problem

[Kysaan]

Thank you very much WZP, I will give that a try

[Kysaan]

I don’t know how much php memory I have, I will need to figure that out then try again ?

[Kysaan]

Yes, the buyer was in the Bahamas on a yacht. It’s all sorted now Thank you

[Kysaan]

Ahhhhhaa, I have figured it out!

I restricted the download link to 1 time, and as there was 2 products I just adjusted it to 2 and it works fine

[Author]

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