Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration
You are here: Home

kmbradley

  • Profile
  • Topics Started
  • Replies Created
  • Engagements
  • Favorites

Forum Replies Created

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 14, 2011 at 10:08 pm in reply to: Membership Upgrade and Paypal account change #31330
    kmbradley
    Member

    Thanks for the info. I’ve purchased eStore and am testing various situations. Everything seems to work, except when an existing free emember upgrades their existing account, and the email address on the account is different than the Pay Pal email. The process works, and the emember account membership level was changed. However, the system sends the email to the PayPal account email not the emember email. Is this the way it’s supposed to work, or have I missed a setting somewhere? Could the code (or API) be modified to sent the email to the emember address?

    Thanks,

    Karen

    October 12, 2011 at 6:47 pm in reply to: Membership Upgrade and Paypal account change #31328
    kmbradley
    Member

    Hello support,

    I’m going to purchase eStore and change my payment buttons from Plain Pay Pal buttons to to eStore buttons. I will have a Subscribe and a Buy now buttons for different membership levels. When an existing free member wants to upgrade to a paid membership, do I need to have a separate button for upgrading, or can the member use the same Subscribe button that is displayed for a new member.

    thanks,

    Karen

    October 11, 2011 at 4:53 pm in reply to: Error messages not displayed for login function #37498
    kmbradley
    Member

    Yes, the error messages work with the standard login form. How do I evoke them with the fancy login? I’m using the [wp_eMember_compact_login] shortcode in a widget.

    Thanks, Karen

    September 26, 2011 at 7:41 pm in reply to: Membership Upgrade and Paypal account change #31327
    kmbradley
    Member

    I have a similar problem. We converted over 1000 existing members from another database to an eMember database. This worked great. All members were converted as “free” members. Now the “free” members want to upgrade to a “subscriber’ membership level using a Plain Pay Pal Button. The member’s email address is different that the Pay Pal email. The plugin added a new record to the database with no username and the first name and last name and email address on the PayPal account. Now there are 2 records on the emember database for the same person with different information.

    I don’t know how to correct the issue with 2 records for the same person. The membership level is for a recurring subscription. PayPal only knows about the record with the PayPal email address. The member doesn’t want to use the PayPal email address for their ember account. Do we have to delete both records and start over?

    Although there is documentation for How to create Payment Buttons for Membership Upgrade or renewal, I failed to notice the difference in the text between Option A – Plain Pay Pal Button and Option B –Using an eStore button for membership. I never looked at the eStore option because I wasn’t interested in have a “Store”.

    Do I need to purchase eStore in order to fix this situation? How will estore affect my existing website and databases? Can I receive a “bundled” price since I’ve already purchased eMember?

    Thanks for your help.

    July 27, 2011 at 11:45 pm in reply to: CVS to DB import not updating #34793
    kmbradley
    Member

    Hello Support,

    The CVS file had blanks in the file name. This won’t work in PHP. Now I have error messages, so I think I’ll be able to solve my problem.

    Karen

    July 6, 2011 at 7:10 pm in reply to: Changing the Password line in the profile update page #32431
    kmbradley
    Member

    It sounds like you have made changes to the password field and added a confirm password field. How is this supposed to work?

    A few days ago, I deleted the emember databases and reinstalled the plugin. On the “update member profile” page, a password field and a retype the password word field are displayed with nothing in the fields. These fields are required and the user must enter their password and confirm it to change their profile. This is very inconvenient for the user. Is this the way the system works now?

    From reading the previous posts in this thread, it sounds like there are supposed to be “dots” in the password field. That’s what I remember from the previous version. Is my version working correctly?

    Thanks,

    Karen

    July 2, 2011 at 4:52 pm in reply to: required fields are not required and can't add custom fields #31176
    kmbradley
    Member

    I’m having a problem with required fields and custom fields. Recently the custom field requirements changed for my project. I deleted the custom fields, all the members that were already in the database and all the entries in the wp_wp_members_meta_table. I then added 25 new custom fields. To check the required fields, I entered a user name and password on the registration page, and then clicked update, the screen changed to an Internal Server Error 500, but the member was added to the database with no data. All the required fields were blank, including the emember fields that are supplied with the plugin.

    Then I added 2 new members and fill out some, but not all of the required fields. I did not get an Internal Server Error 500. The member is added to the database, but no “required field” messages ever appear for either the required default fields and the custom fields.

    The required message processing worked before I deleted and added new custom fields. I’m not sure what’s happening. Can you help? I’m not sure where to look to solve the problem.

    Thanks,

    Karen

    May 4, 2011 at 3:42 pm in reply to: Reorder Custom FIelds #31831
    kmbradley
    Member

    OKay, thanks. An option would be helpful.

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ