[klorimier]

Hello, I thought the renewal issue was fine, but just got a call from my client that NONE of the renewals are displaying as active.

The renewal date is correct to expire next year on June 30, 2018, once they have completed the online payment, but they are all listed as expired so they cannot access the protected information.

It seems that all NEW registrations are working correctly, but all renewals are changing the date in the system but not the Expired status.

Please help.

Thanks,

Kim

[klorimier]

Hello,

The renewal page is [http://www.arlingtonsepta.org/renew-now/]

I have enabled debug on both plugins.

There have been several transactions with debug in place. The transaction completes through paypal but then does not “renew” by setting the Status to active in the plugin.

Please let me know if you need any more information.

Thanks

Kim

[Author]

Posts