[keithstevenson]

Hi, I’m having a similar issue. I just purchased WP Estore and I’ve followed the set up videos. I’m also using your upload epub plugin which is great. I’m testing with a free download squeeze form.

I’m running wordpress version 4.7

For the test I’m offering a digital ebook with a download variation for format as epub or mobi.

The price is set to 0.00

The Digital product variation is listed as Format|epub::http://www.coeurdelion.com.au/wp-content/uploads/2016/12/d62015-epub.epub|mobi::http://www.coeurdelion.com.au/wp-content/uploads/2016/12/d62015-mobi.mobi

I’ve successfully tested with a pdf, but when I try for the above epub or mobi, I get this message when I click the download links sent via email

The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request. Please contact the site administrator.

Please tell the site administrator the problem was due to the following reason:

The file (on the server) containing your download couldn’t be opened.

I’m able to directly download epubs and mobis using Simple Download Monitor without any problem see [www.coeurdelion.com.au/dimension6] for an example.

I’ve looked through the forum and checked and rechecked things but with no success

Thanks for your help!

[Author]

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