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I have the options set as instructed in the link you provided. Still not working. I contacted WooCommerce support and received this response:
“You would need to find a way for the eMember registration details to also be copied over to the WooCommerce user profile fields. It looks like it creates two different accounts, one for the membership and one for WooCommerce. It looks like the two are linked but not connected.
I would speak to https://www.tipsandtricks-hq.com where the eMember for WooCommerce plugin comes from, as they are the ones who can tell you how that works and what you would need to do to get it to be fully compatible.”
Is there something else I can try?