Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Woocommerce checkout not pre-populating Emember info

by

Tips and Tricks HQ Support Portal › Forums › WP eMember › Woocommerce checkout not pre-populating Emember info

  • This topic has 3 replies, 2 voices, and was last updated 8 years, 4 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 17, 2017 at 9:05 pm #13938
    KCD
    Member

    I have E-member Woocommerce integration. Members must login to view store. Everything is working well except when I get to the WooCommerce checkout billing info the only field that is pre-populated is the email address. How can I have all the fields (first, last, address..) pre-populated.

    I have ticked all of the WordPress User Integration Settings (except Preserve WordPress User Role)

    Any insight would be great.

    January 18, 2017 at 2:24 am #74955
    admin
    Keymaster

    Are you using the following option? If you do then their user info should get auto-populated from their WP User info:

    https://www.tipsandtricks-hq.com/wordpress-membership/using-emember-with-another-plugin-that-uses-the-wordpress-user-roles-350

    January 18, 2017 at 3:58 pm #74956
    KCD
    Member

    I have the options set as instructed in the link you provided. Still not working. I contacted WooCommerce support and received this response:

    “You would need to find a way for the eMember registration details to also be copied over to the WooCommerce user profile fields. It looks like it creates two different accounts, one for the membership and one for WooCommerce. It looks like the two are linked but not connected.

    I would speak to https://www.tipsandtricks-hq.com where the eMember for WooCommerce plugin comes from, as they are the ones who can tell you how that works and what you would need to do to get it to be fully compatible.”

    Is there something else I can try?

    January 19, 2017 at 1:17 am #74957
    admin
    Keymaster

    I will take a look at your site. I have replied to your email.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ