[karencheah]

Hi, thanks for your advice. I’ve managed to make it work with hidden group. It appears that I have to tick the checkbox in the Autoresponder Settings but not put the list name there. So now I only get one subscription confirmation which is the membership level specific one.

I realise now that when I was getting 2 confirmations, I would respond to the first one which was for the general settings, not the membership level one. Hence the group value was not picked up.

Thanks for your help and advice. All good now!

[karencheah]

I’ve just tested again with a totally new email address but I didn’t get the Mailchimp request to confirm subscription. I think I need to tick the checkbox in the Autoresponder settings.

Mailchimp form works if the group is not hidden. However, we’ll need it hidden as we want to group the subscribers based on their membership levels so it’s not something that they can choose. How should we do this?

[karencheah]

I made sure that I’ve deleted the email as a subscriber before testing again. That should work, shouldn’t it? I’ll do another test again with a different email address just to be sure.

The Mailchimp form works if the group is not hidden. There’s no way for the hidden field to appear on the signup form as it’s not supposed to be visible to users. Do you think that hidden group does not work for the integration?

[karencheah]

Thanks for explaining the global and membership level signups. I’ve since disabled the global signup and done another test. However, this time, there’s no request to confirm subscription from Mailchimp at all. What I’ve done is untick the “Use Mailchimp Autoresponder” in the Autoresponder settings and removed the name of the list.

I have also setup the Mailchimp form on a test page. I noticed that because my group is a hidden type, it obviously does not have the option to select the group in the signup form. I’ve changed the group to a normal drop-down list and I can sign up and get added correctly to the group in the list specified. So I’m wondering it is because the group is a hidden type that it’s not picking it up?

[karencheah]

Yes, the member gets added to the correct list but not the group within the list. I also get 2 identical confirm subscription emails from Mailchimp. Not sure if it’s related but you might be able to see this in the log data too?

I’ve enabled debug and done a test registration. How do I send you the data?

Just to confirm that I’ve got the setup correct, the mailchimp list is “PWL Members”. Within the list, I’ve created a group called “Level” and it has values “Basic”, “Host” and “Premium”. So for the basic member, I’ve added this “PWL Members | Level | Basic” to the Autoresponder list of the Membership Level settings.

Thanks for the assistance.

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