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jyoung2480

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • October 1, 2012 at 2:11 pm in reply to: Managing eStore trial upgrade with eMember #49898
    jyoung2480
    Member

    I like your suggestion better! Thanks for the help!

    July 15, 2011 at 12:06 pm in reply to: Customers are receiving file not found after purchase #34265
    jyoung2480
    Member

    Thanks, I think we’re almost there. However, I think an issue may be with my product license key. It doesn’t appear that the key that is being stored is valid. Could you resend the key that is on file for my purchase so I can make sure that it is correct?

    [admin removed email address]

    Thanks

    July 14, 2011 at 6:06 pm in reply to: Customers are receiving file not found after purchase #34263
    jyoung2480
    Member

    I really need some help… Still having issues.

    July 14, 2011 at 2:01 pm in reply to: Customers are receiving file not found after purchase #34262
    jyoung2480
    Member

    Okay, here’s another clue. I just tried to manually stamp a file and received this fatal error:

    Fatal error:

    The encoded file [path to file] is corrupt. in Unknown on line 0

    Any idea what’s causing this?

    July 14, 2011 at 12:21 pm in reply to: Customers are receiving file not found after purchase #34261
    jyoung2480
    Member

    Here is an example of the emails I’m getting forwarded to me by our customers:

    Dear Justin,

    Thank you for joining us!

    Please complete your registration by visiting the following link:

    ?member_id=55&code=e381357ec7b11cf915382d11eeab6486

    Thank You!

    July 14, 2011 at 3:44 am in reply to: Customers are receiving file not found after purchase #34260
    jyoung2480
    Member

    Yes, we are also using PDF stamper.

    I just ran a test of the item we are having the most trouble with and it downloaded perfectly from the encrypted link so I’m not sure what is going on when our customers get their link.

    The weird thing is that it was automatically creating the members before and then now I’m not seeing that happen and I’m not sure what has changed.

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Viewing 6 posts - 1 through 6 (of 6 total)

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