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I have already checked that “curl” php thing, and it is set to “1”, the thread I saw this on stated it should be on “1”.
How do we get admin involved?
After reading this debug file, I have noticed there is no reference to the second failed file. (As-Soft-As-White-Cornet-Brass-Band.pdf)
The file listed IN the debug is the one that is successful.
I turned on debug for the first time before doing the test purchase which I have posted details here.
While there are errors in the debug file, I don’t know how to interpret them to find a solution, so i’ll past it here for you
[12/05/2011 11:53 PM] – Status : Unresolved DL file path = http://itubaonline.com/wp-content/plugins/wp-pdf-stamper/stamped-files/As-Soft-As-White-Cornet_4edd593a17082.pdf
[12/05/2011 11:53 PM] – Status : Resolved DL file path = /home/itubao5/public_html/wp-content/plugins/wp-pdf-stamper/stamped-files/As-Soft-As-White-Cornet_4edd593a17082.pdf
[12/05/2011 11:53 PM] – Status : Dispatching DL method = 1
[12/05/2011 11:53 PM] – SUCCESS : DL completed with no server-side errors detected.
[12/05/2011 11:56 PM] – Status : Unresolved DL file path = Error!
[12/05/2011 11:56 PM] – Status : Resolved DL file path = Error!
[12/05/2011 11:56 PM] – FAILURE : Error on file_exists(‘Error!’)
[12/06/2011 12:12 AM] – Status : Unresolved DL file path = Error!
[12/06/2011 12:12 AM] – Status : Resolved DL file path = Error!
[12/06/2011 12:12 AM] – FAILURE : Error on file_exists(‘Error!’)
[12/06/2011 12:12 AM] – Status : Unresolved DL file path = http://itubaonline.com/wp-content/plugins/wp-pdf-stamper/stamped-files/As-Soft-As-White-Cornet_4edd593a17082.pdf
[12/06/2011 12:12 AM] – Status : Resolved DL file path = /home/itubao5/public_html/wp-content/plugins/wp-pdf-stamper/stamped-files/As-Soft-As-White-Cornet_4edd593a17082.pdf
[12/06/2011 12:12 AM] – Status : Dispatching DL method = 1
[12/06/2011 12:12 AM] – SUCCESS : DL completed with no server-side errors detected.
Dear John Szkutko
Thank you for your purchase!
As Soft As White – Cornet x 1 – $0.01 (AUD)
As Soft As White – Cornet with 9pc Brass Band x 1 – $0.01 (AUD)
Any item(s) to be shipped will be processed as soon as possible, any digital item(s) can be downloaded using the encrypted links below.
As Soft As White – Cornet with 9pc Brass Band – http://itubaonline.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=2BOa%2FCgAU%2FaZhKjsyUyZ9OKTRg%3D%3D
Above is the email with download links that I receive.
First link looks like this in the address bar of Firefox after clicking on the link
https://mail.google.com/mail/?ui=2&view=bsp&ver=ohhl4rw8mbn4
Second link looks like this in the address bar after clicking on the link
This is the error message I receive with this link
The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request. Please contact the site administrator.
Please tell the site administrator the problem was due to the following reason:
The download script couldn’t locate the file associated with the digital product. If the administrator thinks this reason is in error, maybe a different URL conversion option might fix the problem.
As you can see, from the email with download links, the download links are physically different, with different results once clicked upon. The first link works perfectly and product is stamped properly.
I just checked the “manage stamped files” and there is no stamped second file, only one stamped file with today’s date. I have also checked my media files and the file for the second product is present on my host.
I have copied each link and pasted into the address bar, returning the same results that I get from just clicking on them
