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jsternoff

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 10, 2019 at 5:56 pm in reply to: Details page has gone missing #79051
    jsternoff
    Member

    It’s now fixed.

    In case anyone else runs into this issue, looks to be a problem with ‘Custom’ permalinks. (Settings > Permalinks)

    Used ‘Post Name’ instead of custom and that fixed the page not showing up. Everything is back working again.

    January 8, 2019 at 5:41 am in reply to: WP Photo Seller – Help with Gallery Home (only showing 1 gallery category) #79047
    jsternoff
    Member

    Thank you for the suggestion…I checked and on all of the galleries the “hide” box was unchecked.

    So I tried checking the hide box, saving, then un-checking the box and re-saving. That fixed the issue and now all 3 boxes appear on the front page. That seems a bit weird, but maybe something got set up weird.

    December 10, 2018 at 8:55 pm in reply to: Need Customer Service Support for WP Photo Seller #78889
    jsternoff
    Member

    Strange they emails didn’t come through…could they have been blocked by a over anxious spam blocker? I saw a confirmation both times I submitted the form.

    Anyway…the license code worked perfectly this time. Thank you for resetting it.

    December 8, 2018 at 6:31 am in reply to: Need Customer Service Support for WP Photo Seller #78886
    jsternoff
    Member

    I used that exact support contact form twice…once on Sunday, then again on Wednesday…Still no response. I had to reinstall it when I installed a fresh version of WordPress. I was when I reinstalled it into a new database on the same URL it was before that I got the issue with the license.

    Just tried it again…deleted the plugin, reinstalled it, activated it, and when I put in the license I get:

    License key is invalid!

    Reached Maximum Allowable Domains!

    I’m trying to reinstall it on the exact same URL I had it on before…nothing has changed. I just deleted the old WordPress site and started over with a fresh copy.

    Why has Customer Support not responded back in a week when the site says “24 hours”?

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Viewing 4 posts - 1 through 4 (of 4 total)

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