[jimjam]

Just realised that I have two instances of an older version of this plug-in working on this same server. Here it is working here, [http://www.motorhome-buyers-guide.com/buying-a-motorhome/]

So its something to do with the new version of the shopping cart downloaded today.

[jimjam]

Hi Peter,

Thanks for the info, but I fail at the first hurdle, where it says..

Step 1: Add a product to the shopping cart (Check to make sure that the item is in the cart)

Nothing happens when I click add to cart. nothing gets put in the cart.

[jimjam]

Ok I will go live with the product and get a few people to purchase for me. Thanks for your help

[jimjam]

Latest test, this time they both failed, but the log shows that one was a success, it was not. Could this be something to do with my local machine? (PC not server)

[11/22/2010 3:29 PM] – Status : Unresolved DL file path = http://www.The-buyers-guide.com/books/test-pdfdownload.pdf

[11/22/2010 3:29 PM] – Status : Resolved DL file path = /home/default/The-buyers-guide.com/user/htdocs/books/test-pdfdownload.pdf

[11/22/2010 3:29 PM] – Status : Dispatching DL method = 1

[11/22/2010 3:29 PM] – SUCCESS : DL completed with no server-side errors detected.

[11/22/2010 3:31 PM] – Status : Unresolved DL file path = http://www.The-buyers-guide.com/books/test-pdfdownload.pdf

[11/22/2010 3:31 PM] – Status : Resolved DL file path = /home/default/The-buyers-guide.com/user/htdocs/books/test-pdfdownload.pdf

[11/22/2010 3:31 PM] – Status : Dispatching DL method = 1

[jimjam]

Not doing anything different at all,trying to save both in the same way, but its a consistent problem Can I send a link so you can see what happens?

[jimjam]

Hi,

I have one product on a page with two buttons, one is a purchase button for just 10p the other button is for a free download of the same product a 1.9mb pdf file

At 2:37 I purchased the book through Paypal, the download failed after a few seconds (20) it only downloaded abour 245k. This was after clicking on the supplied download link, in the thank you page.

At 2:38 I used the free download link and save the product, it worked fine.

[11/22/2010 2:37 PM] – Status : Unresolved DL file path = http://www.The-buyers-guide.com/books/TheBuyersGuide.pdf

[11/22/2010 2:37 PM] – Status : Resolved DL file path = /home/default/The-buyers-guide.com/user/htdocs/books/TheBuyersGuide.pdf

[11/22/2010 2:37 PM] – Status : Dispatching DL method = 1

[11/22/2010 2:38 PM] – Status : Unresolved DL file path = http://www.The-buyers-guide.com/books/TheBuyersGuide.pdf

[11/22/2010 2:38 PM] – Status : Resolved DL file path = /home/default/The-buyers-guide.com/user/htdocs/books/TheBuyersGuide.pdf

[11/22/2010 2:38 PM] – Status : Dispatching DL method = 1

[11/22/2010 2:38 PM] – SUCCESS : DL completed with no server-side errors detected.

Hosting, dedicated server, centos PHP Version 5.2.10 Apache 2.23

[jimjam]

I properly purchased the product through paypal, the download link works OK but only delivered 440k of the 1.6mb pdf. I have tried other pdfs and the result is the same. The download log is below:

[11/22/2010 9:46 AM] – Status : Unresolved DL file path = http://www.mysite.com/books/product.pdf

[11/22/2010 9:46 AM] – Status : Resolved DL file path = /home/default/mysite.com/user/htdocs/books/product.pdf

[11/22/2010 9:46 AM] – Status : Dispatching DL method = 1

[jimjam]

back to post 1 on this thread.

Purchase through paypal and the file is a partial download 240k out of 1.6mb

Still no download_manager_debug.log exists on my server, it is checked.

[jimjam]

Hi and thanks,

Yes the free download is OK but as soon as you have to pay for them then files have the same patial download problem.

The debug is most definitley checked.

[jimjam]

Hi

the version is 4.62

I do not have that file on my system I have “eStore_post_payment_debug.log” and “ipn_handle_debug.log” but they are both empty.

The test download is here http://www.motorhome-buyers-guide.com/test-download/

And it seems to work OK

[jimjam]

Just noticed something.

When I click on the ‘e-store’ link to the product in the sales email, if I save it, I get the partial download and corrupt file as outlined above, BUT if O click OPEN rather than save, the pdf opens Ok and then a “save as” is OK

:scratches head:

[jimjam]

I have tried putting the file in different locations

tried Deleted the .passwd and .htaccess

Tried all the different download methods

All of my purchases end up the same way, the pdf download file is not the right size, it only downloads part of the file. When you try to open it the file reports. There was an error opening this document the file is damaged and could not be repaired.

Seen lots posts here where people have the same problem, they are asked for login details, but then no more posts are made on the thread, if a solution is out there no one is telling how they sorted it:-)

[jimjam]

Hi, I have made it free, in the price field it is 0.00 It is product no 2 this is my button code [wp_eStore:product_id:2:end]

but the button still takes me to paypal

Yes i have enable debugging

[jimjam]

The problem occurs with all files

We are not using PDF Stamper

How do i make a product free, if i give it a 0.00 price it still routes via paypal who moan about getting no commission and won’t allow the sale to proceed

[jimjam]

Hi Guys, any news on this issue.

Cheers

Jim

[Author]

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